Remove Checkout Remove Marketing Remove Store Layout Remove Store Operations
article thumbnail

The Great Small-Format Store Experiment – Brand Boon or Bust for Retailers?

Retail TouchPoints

Some, like Target, are expanding their footprint with larger stores, while others, such as Sprouts Farmers Market, are doubling down on the small format. The small-format store, due to space constraints alone, avoids this issue. Innovative and intuitive store design. Whole Foods was crowned the simplest brand in the U.S.

Checkout 274
article thumbnail

Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

In 2014, cybercriminals used a third-party vendor’s credentials to enter Home Depot’s network and deployed malware on the self-checkout systems to steal customer information. While the report primarily focuses on how AI can optimize store layouts and marketing strategies, there is an underlying message on data security.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Retail’s tech revolution sets laser-like focus on the consumer

Inside Retail

Today’s consumers might browse products online and then feel, try and buy them in physical stores. Conversely, they might spot an item in a store, compare prices on their smartphone, and choose either to take it to the checkout or order it online for home delivery.

Consumer 147
article thumbnail

Walking the Line: How a Post-Pandemic Retail Hybrid Might Make the Best of Both Worlds

Retail TouchPoints

And while no one knows for sure how those months will play out, there are a number of trends in the market and in observed consumer behavior that can help retailers make the most of their virtual and physical spaces. A Look at the Market. Retailers should consider how they can maintain some of this efficiency in their stores.

article thumbnail

5 Lessons Online Merchandisers Can Learn From Leading Brick-and-Mortar Retailers

Retail TouchPoints

When it comes to online merchandising, there are plenty of subtle but effective in-store tactics that can be difficult to replicate. Mannequins, store layout and even music are all curated to express your brand identity and drive a unique customer experience. . Don’t ignore checkout.

Checkout 272
article thumbnail

5 Ways to Improve Customer Experience and Increase Conversion Rates

V Count

This can further improve your customers’ interaction within the store, leading to more sales and a higher conversion rate. Provide top-class customer service Businesses that provide superior customer service always get the lion’s share of customers in the market. Are customers getting clogged up in some sections?

article thumbnail

How to Measure and Improve Retail Conversion Rate

V Count

It doesn’t account for the visitors who left for a variety of reasons, such as not finding the products they needed, poor customer service, or a long checkout queue and waiting time. Every store has attendants that are persuasive and very good with the customers. Sales numbers only show how many people make purchases. Customer Counter.