Frank Mayer

OCTOBER 12, 2020

While more shoppers return to stores, retail self-service kiosks offer the safe contactless experience and endless aisle options they now seek. Before we dive into how self-service kiosks can assist retail, though, it’s important to address the more pressing concern about the industry first. The Retail Elephant in the Room.

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Retail TouchPoints

JUNE 29, 2021

Some are testing delivery robots, others self-serve mobile kiosks, and some are simply retrofitting flagship, high-traffic locations with AI cameras and sensors. Which impulse items are people buying at checkout? As the pandemic continued, those retailers doubled down on their investments.

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Retail TouchPoints

JANUARY 28, 2022

Defined as data customers are willing to give to brands/retailers in return for discounts via a loyalty/rewards program or email, zero-party data is an oft-overlooked form of data collection thanks to its simplicity, but is now having a moment that will likely turn it into a permanent fixture in retail marketer’s toolkit.

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Star Miconics

NOVEMBER 18, 2022

Self-Service Kiosks. Self-checkout kiosks can really be a “two birds, one stone” solution for the holidays: they can alleviate your limited staff’s workload while also giving customers the option to pay at their own pace and without having to worry about coming in contact with another person. Mobile Payments.

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Cisco Retail

FEBRUARY 11, 2022

Anne connects her vehicle and sees third-party advertisements and a message about the free coffee promotion on the charging station’s digital signage. Anne is interested and heads to an ordering kiosk. At the kiosk, Anne sees personalized suggestions for breakfast items based on her profile (including her free coffee order).

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Retail TouchPoints

MAY 3, 2021

College students will likely return to campuses in the fall, and retailers should already be preparing to greet them. Often cash-strapped students’ strongest driver when choosing where to shop, particularly online versus in-store, has lingered from pre-pandemic days: good promotions and discounts.

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V Count

DECEMBER 12, 2023

On top of that, combining zone analytics solutions with demographic-based solutions can help you promote the right event to the right audience and improve both engagement and attendance levels. Having this power in the palm of your hand can help you build a more intuitive and user-friendly environment for your patrons.

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