Retail TouchPoints

JULY 11, 2025

They must guide users effortlessly from discovery to checkout, while fostering trust, loyalty and long-term engagement along the way. Before any design or development begins, it’s critical to understand your audience, map their journey and identify points of friction that may prevent them from converting or returning.

Merchant Services

Small Biz Trends

AUGUST 11, 2025

Effective store management is essential for success in today’s competitive market. By implementing practical strategies, such as automating inventory management and investing in staff training, you can enhance service quality. Implement automated inventory management systems to streamline stock control and reduce human errors.

Payment Services

Inside Retail

MARCH 5, 2025

Rising acquisition costs will intensify the focus on checkout conversion As digital advertising costs soar, driven by aggressive bidding from global competitors like Shein and Temu, retailers must extract more value from each website visit.

Fulfillment

Small Biz Trends

JUNE 17, 2025

Streamline the Decision Process: Ensure a smooth and convenient checkout experience, whether online or in-store. Ensure that your checkout process is smooth and simple, whether in-store or online. Implement easy checkout processes, flexible payment options, and clear return policies. Why is the customer journey important?

Customer Experience

Small Biz Trends

JUNE 17, 2025

Leverage Data Insights: Analyzing sales data helps identify product performance and optimize inventory management, which can inform pricing and promotional tactics. Enhance Customer Experience: Training staff for efficient returns and providing loyalty programs can improve customer satisfaction and drive repeat business.

Inventory Management

M19 Retail

DECEMBER 4, 2024

With mPOS, sales associates are not bound by a traditional checkout counter. The ability to complete transactions at any location within the store enhances customer engagement and alleviates the frustration of long checkout lines, contributing to higher customer satisfaction levels. Ready to Transform Your Retail Operations?

Payment Services

Small Biz Trends

JUNE 10, 2025

Operational Challenges: Managing both online and physical locations can lead to complexities in inventory management and require seamless integration of technology across platforms. You face increased demands in inventory management, order fulfillment, and staffing.

Payment Services

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 28, 2025

Retailers are investing in technologies that streamline checkout, improve in-store fulfillment, and integrate digital systems to speed up operations. Retailers are focused on improving pickup options, payment flexibility , and streamlining the return process.

Inventory Management

Retail Customer Experience

JULY 17, 2025

While other vendors focused on flashy demos, Corvus stood out because their drones actually counted inventory. Corvus Robotics is an autonomous inventory management system built on an AI world model. Thats what we needed— not just a show/verify, but real data," said Monk.

Fulfillment

I Vend

APRIL 2, 2025

Thats why weve created the Complete Beginners Guide to Retail Management Software here we explain some of the key features and considerations to help you understand what to look for as you start your journey to explore its possibilities. What to look for in Retail Management Software 1.

Management

I Vend

FEBRUARY 9, 2025

Consumers may do their research online, come into the store to see and try the goods, and either buy in store or return to their screen for the final purchase. Inventory management with ever wider ranges of products and a fast obsolescence rate, you need to be able to manage your inventory flawlessly.

Payment Services

I Vend

NOVEMBER 18, 2024

Gift cards: a gift card is an opportunity to gain new customers, so omnichannel retailers need to make the process of spending their card as frictionless as possible, to turn the recipient into a returning customer. Frictionless means the recipient can spend the gift card through any channel or a combination of channels.

Kiosk

Small Biz Trends

JUNE 7, 2025

Assess your specific needs, such as payment processing, inventory management, and customer relationship management (CRM). Look for subscription management software that integrates easily with your existing retail system, providing seamless operations for your storefront. How can I provide excellent customer service?

Payment Services

I Vend

APRIL 2, 2025

You need inventory management, a loyalty program, and the ability to send out promotions and gift cards, for example. iVend provides retail management software, not just POS. The software at the checkout stores sits on the point of sale device and is not dependent on the network. Many of them do it very well.

Management

Inside Retail

FEBRUARY 17, 2025

Self-checkout technology, introduced around 10 years ago, was maligned by many at first, but has now become an embedded part of the shopping experience and continues to evolve. KPMG Australias December 2024 Retail Health Index suggests that healthy retail conditions are unlikely to return before mid-2025.

Payment Services

I Vend

JUNE 27, 2025

Even within the traditional store, mobile POS devices are used by associates to serve customers in the aisle, not just at a fixed checkout counter. It detects if the network fails, and automatically switches into stand-alone mode, seamlessly reconnecting when the network returns and synchronising all data.

Marketing

I Vend

FEBRUARY 21, 2025

For example, integration, with a single view of customer purchase history, makes it much more straightforward to offer personalized promotions and loyalty programs, a smooth and seamless returns process and omnichannel experiences such as click and collect. I want to automate my inventory replenishment system can POS/ERP integration help?

Payment Services

Retail TouchPoints

JUNE 2, 2023

Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels. This includes the POS, which is powered by Manhattan’s order management system.

Inventory Management

Retail TouchPoints

SEPTEMBER 27, 2023

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. “Simon’s commitment to shaping the future of retail aligns perfectly with our pursuit of technological innovation,” said Karin Cabili, Founder and CEO of Dropit in a statement.

Returns

Inside Retail

JULY 14, 2024

What does a retailer do when it has developed a self-checkout system broadly considered in the industry as the best in the world? Like I expect self checkout to be hell and it was magic.” “It To improve the current self-checkout system, we need to keep evolving our RFID platform.” But we plan to keep on evolving the system.”

Checkout

Inside Retail

MARCH 17, 2022

Unified commerce is the new holy grail for retailers, promising previously unheard-of levels of customer insights and control over all elements of sales and inventory management. Buy online, return in-store. Smarter inventory management enabled by unified commerce allows stores to resell the item or return it to the warehouse.

Drop-Shipping

Retail TouchPoints

AUGUST 17, 2022

76% of consumers say convenience is a key priority when selecting a retailer, so an automated inventory management process is a critical component of any growing ecommerce business’ success. of online purchases were returned — up from 18.1% Cheryl Williams, Return Rabbit. Incident management. “On In 2021, 20.8%

Payment Services

Retail TouchPoints

MARCH 11, 2021

A frictionless return experience is critical. The survey found that returning an item ranked as the No. However, 60% of retailers surveyed do not allow shoppers to return or exchange an item during checkout, adding an unnecessary obstacle to flipping the return interaction from a loss to a profit.

Fulfillment

Retail TouchPoints

SEPTEMBER 13, 2024

Starting in the late 1980s with the introduction of self-checkout kiosks and progressing to today’s smart RFID tags and even fully automated storefronts, retail leaders have slowly but surely embraced digital in-store enhancements. Retailers across segments have been expanding their smart store ambitions for decades.

Payment Services

Inside Retail

SEPTEMBER 3, 2024

Inventory management Predictive analytics: This helps optimise your stock levels, preventing overstocking and stockouts. Loss prevention: AI combats retail shrinkage also, by integrating computer vision and motion analytics at self-checkouts, detecting suspicious activities and ultimately reducing theft.

Loss Prevention

Retail Focus

MARCH 29, 2022

One of the ways in which retailers can more accurately monitor and therefore predict how consumer behaviour will change is having access to accurate data about what’s impacting the sale and return of their products. . Trying before buying’ will play a big part in contributing towards the growing volume of returns in 2022.

Consumer

Retail TouchPoints

FEBRUARY 20, 2023

Actionable data can also help retailers with inventory management across all locations. If the customer needs more information or help, these systems are particularly good at alerting retail managers to know quickly that a customer service action is needed. Tyler Wells is the North American Sales Manager for MicroTouch.

Advertising

Retail TouchPoints

JANUARY 20, 2022

Other tech integrations that will enable a “seamless and elevated shopping experience” include new inventory management systems , new technology to support customer service and the Amazon One palm recognition payment system for fast checkout. There will be humans working the store too.

Payment Services

Retail TouchPoints

FEBRUARY 27, 2024

The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement. A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return.

Payment Services

Retail TouchPoints

FEBRUARY 12, 2021

Early adopters have proven that the technology can provide a significant return on investment. RFID can raise inventory visibility up to 99%. Additionally, it boosts sales margins and expedites returns and exchanges, making it a valuable tool for profitably improving the consumer experience.

Fulfillment

Inside Retail

OCTOBER 21, 2021

“Consumers will expect a frictionless shopping experience and they will expect retailers to offer convenient options such as Click-and-Collect, Buy Now, Pay Later, flexible shipping, easy returns and multiple payment options to make shopping more convenient.”.

Returns

I Vend

APRIL 30, 2025

So you focus on customer facing actions like a great loyalty system, rapid checkout and well-trained and friendly staff. But its important not to forget how your back of house processes can also impact customer satisfaction and none more so than retail inventory management. All of which is great.

Inventory Management

I Vend

JANUARY 6, 2023

The holiday season is a time for shopping and gift giving – and the New Year is the time for…returns and product return management for retail businesses. Shoppers return goods all year of course, but the post-holiday weeks see an increase in items coming back to stores.

Returns

I Vend

OCTOBER 16, 2023

Online shopping is intrinsically more personalized – a customer can be greeted by name, shown previous orders, receive suggestions for items they might like and have their payment details stored for seamless checkout. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

Checkout

I Vend

OCTOBER 10, 2023

Inventory management – changed shopping patterns, with purchases spread more evenly over a longer time period mean that retailers must have flawless inventory management to ensure they have the right stock in the right place at the right time, minimising out-of-stocks and overstocks.

Checkout

Inside Retail

MARCH 3, 2025

A customer searching for a new pair of shoes can start by browsing personalised recommendations on the retailers website, continue their engagement through a synchronised mobile app with push notifications and inventory checks, and receive personalised assistance in store.

Inventory Management

Retail Focus

JANUARY 12, 2023

Checkouts. A robust, streamlined, automated checkout will help boost sales significantly as customers can quickly move from the RFQ/quotation stage to placing an order online literally anytime, anywhere. . Inventory Management. No company likes having goods sent back any more than customers like returning them.

Payment Services