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2024 Industry Trend Guide

Storis

So, buckle up, home furnishings retailers; we’re ready to accelerate. The State of the Home Furnishings Industry With abundant opportunity, let’s explore how market and consumer behavior position retailers for success. These positive indicators can support a successful year for home furnishings retail.

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City Furniture Overhauls Ecommerce Approach to Create Highly Customized Shopper Journeys

Retail TouchPoints

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

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City Furniture Overhauls Ecommerce Approach to Create Highly Customized Shopper Journeys

Retail TouchPoints

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

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Digital Shopping Carts

Storis

Even if you are a home furnishings retailer that converts most of your revenue in your physical stores, your website plays a critical role in driving store traffic. A user may access product pages, submit payment information and enter details to complete a transaction.”. Powerful Conversion Tools. DigitalCommerce360).

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Guest Post: Understanding Digital Customer Experience in Retail Industry

Hyken

He has experience across the Contact Center spanning Hiring, Training, Quality, Workforce Management, and Performance Management. It is not only about the product or service, which channel, and in what frequency or time of the year a customer is buying. Understanding the customer’s need . Product buying experience .

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Cross-Channel Home Décor Retailing: 5 Take Away Lessons from The Game Changers

RETAIL MANAGEMENT SOFTWARE

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans. What is cross-channel retailing?