Inside Retail

FEBRUARY 16, 2025

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. YDs one-page checkout also streamlines the process, removing the hassle for customers to place an order.

Payment Services

A1 Retail

JANUARY 21, 2025

The new collection, which has been developed with award-winning adaptive fashion designer and disability campaigner,Victoria Jenkins, founder of Unhidden, will be available from Tuesday 28th January in 31 stores nationwide and through the 113 UK stores offering Click & Collect.

Fashion

Inside Retail

FEBRUARY 16, 2025

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. YDs one-page checkout also streamlines the process, removing the hassle for customers to place an order.

Payment Services

Retail Gazette

NOVEMBER 22, 2024

New technology also offers mobile checkouts for a seamless shopping experience anywhere on the shop floor, alongside self-service checkouts. London is a global hub of fashion and creativity, so we are proud to expand and evolve our presence here.” Click here to sign up to Retail Gazette‘s free daily email newsletter

Checkout

Retail TouchPoints

FEBRUARY 5, 2025

By prioritizing emotional insights, retailers can create environments where customers feel seen, valued and understood, setting the stage for loyalty that goes far beyond the checkout counter. Known for his strategic vision, Timashev has an impressive track record in tech startups.

Customer Experience

Inside Retail

NOVEMBER 19, 2024

It’s the reason your local supermarket is now one giant self-checkout dystopia and why even the idea of browsing feels as old-fashioned as sending a telegram. And nothing sends people running for the hills quite like a checkout that resembles a scene from “Waiting for Godot”. Everything is about getting things done faster.

Checkout

Retail TouchPoints

JULY 9, 2025

Native In-App Checkout: Platforms like TikTok, Instagram and Facebook have rolled out in-app checkout features, letting users browse, tap and pay without ever leaving their apps. The links take shoppers directly to standalone, secure checkout pages — typically hosted by a third-party payment provider.

Merchant Services

Inside Retail

JULY 15, 2025

Then I had the chance to be on the shop floor and work the checkouts, and I still remember the buzz and excitement of an afternoon on the sales floor, chatting with customers about finding a different size and trying to locate it in the stockroom,” Tulip told Inside Retail ’s Amie Larter for the video series Retail Transformers. I loved it.

Fast Fashion

Retail Gazette

JUNE 9, 2025

The fashion and homeware retailer will upgrade 30 stores and open 10 new or relocated sites across key regions including London, Essex, Hampshire and Northern Ireland. Matalan is set to invest over £25m into its UK store estate this year as part of a multi-year transformation programme.

Store Layout

Retail Focus

AUGUST 11, 2025

Customer service areas, fitting rooms, and checkout furniture have been carefully studied due to their importance within the store. The checkout zones are designed as sculptural wooden pieces; large monolithic blocks placed like islands that stand out visually.

Checkout

Retail TouchPoints

JULY 11, 2025

They must guide users effortlessly from discovery to checkout, while fostering trust, loyalty and long-term engagement along the way. For instance, a fashion retailer might use AI to surface complementary accessories, while a grocery chain might adjust promotions based on prior purchases or local inventory.

Merchant Services

Inside Retail

MAY 27, 2025

Example: A national fashion retailer implemented a new in-store appointment system to reduce wait times for personal styling. Example: A specialty grocer rolled out 25 different CX improvements in a year, from mobile checkout to AI-powered recommendations. Despite heavy investment, customer retention hardly improved.

Returns

Inside Retail

APRIL 28, 2025

Up to 81 per cent of consumers visit stores to see, touch and try products, particularly in fashion, furniture and electronics. Many are undergoing transformations, such as Kmarts repositioning of checkouts in the centre of stores, enabling shoppers to pass by and see more items.

Social Commerce

365 Retail

NOVEMBER 26, 2024

The revamped space introduces cutting-edge technology, an elevated shopping experience, and a curated selection of fashion, beauty, and home collections. From womenswear and menswear to kids’ fashion, beauty, and H&M HOME, the store provides a comprehensive range of styles in a setting designed to inspire.

Checkout

Inside Retail

FEBRUARY 2, 2025

A notable gap is apparent, though, between values and actions, as many still shop frequently on fast-fashion platforms like Shein. Invest in shoppable content and seamless checkout features within social media platforms. Fast and frictionless checkouts leveraging mobile payment systems and self-service options.

Social Commerce

RETAIL MANAGEMENT SOFTWARE

JULY 22, 2025

According to the National Retail Federation (NRF), over 70% of online shopping carts are abandoned before the checkout process. 10 Common Reasons for Shopping Cart Abandonment Let’s break down the most common reasons your customers might be walking away at the checkout and how to fix them. Solution: Simplify your checkout flow.

Drop-Shipping

Retail Gazette

AUGUST 7, 2025

Fashion retailer Bershka has opened a new store in the Trafford shopping centre in Manchester. The checkout zones, which have been designed as sculptural wooden pieces, include traditional and self-checkout counters.

Checkout

Inside Retail

FEBRUARY 24, 2025

Take a luxury fashion store, for example. Just like those retail assistants who adapted to work alongside self-checkouts (helping customers troubleshoot, managing multiple stations, and handling complex situations), today’s workers should focus on the soft skills that will never be replaced by AI.

Customer Retention

Retail Gazette

AUGUST 7, 2025

The fashion giant ‘s 32,291sq ft store — one of the largest in the UK — introduces its newest global flagship format, designed to blend fashion, architecture, sustainability and advanced technology for what it calls an “elevated shopping experience.” Click here to sign up to Retail Gazette‘s free daily email newsletter

Payment Services

Retail Focus

JUNE 18, 2025

Drawing inspiration from the small Italian island of Pantelleria, where the Bernardo family has its roots, the store has been designed to present fashion and tell the story of a family that has been bringing Italian style to Vorarlberg since 1974. (c) by RLAND.cc

Checkout

365 Retail

MAY 6, 2025

Seamless Mobile Checkout: Less Friction, More Revenue Cart abandonment is still one of the biggest pain points in mobile retail. A complicated checkout process can drive users away just seconds before a sale is complete. In 2025, the focus is on mobile checkout optimisationmaking payments fast, simple, and secure.

Payment Services

A1 Retail

APRIL 2, 2025

Both Fashion and Furniture, Home Furnishings and DIY experienced their peak sales on the Monday before Mothers Day, while Gifts, Gadgets, Gaming and Health, Beauty and Cosmetics peaked on Tuesday. Fashions AOV increased by 82 percent, from 52.61 Fashion followed with 58 percent of orders placed via mobile.

Home Furnishings

I Love Fashion

JULY 25, 2025

Fashion Digital Marketing Agency Most ecommerce brands spend heavily on acquiring new customers. Why Post-Purchase Emails Matter in Fashion Ecommerce Once a customer makes a purchase, the relationship is just beginning. Instead of letting them go cold after checkout, brands should be focusing on creating a deeper connection.

Customer Retention

Inside Retail

JULY 7, 2025

Retail tech on the floor: Focus on enhancing service Retail’s digital transformation isn’t confined to apps and checkout kiosks, it’s playing out on the store floor in subtle but powerful and purposeful ways. Today’s most effective tech isn’t about novelty or convenience. Some brands are already embracing these tools in impactful ways.

ATS

A1 Retail

JUNE 9, 2025

New customer-focused technology, including faster and easier-to-use self-service tills in larger checkout areas, will also be rolled out across the refreshed locations. Recently refurbished stores in Croydon, Linwood, Bristol Filton, and Dumfries have already seen a significant increase in sales, ahead of expectations.

Store Layout

365 Retail

DECEMBER 3, 2024

Phone bills, insurance and utilities have now surpassed fashion purchases, becoming the ‘most paid for’ online payments category (58%). At purchase, automated accelerated guest checkout can improve conversions. In fact, UK consumers were spending an average of £407 online per month in 2023, a 17% increase from £348 in 2022.

Payment Services

Retail Gazette

JUNE 9, 2025

Further updates will include a phased refresh of the website, featuring faster checkout, better search functionality, and improved integration with boutique inventory systems. The company’s wider portfolio includes fashion discovery platforms Stylight and My Best Brands.

Payment Services

Retail Gazette

JULY 3, 2025

The fashion giant’s 700 sqm store features a modernised design that blends contemporary aesthetics with sustainability by reusing and refreshing many of the previous furnishings rather than a full overhaul. sales rise and a sharper focus on core customers.

Beauty and Health

Retail Gazette

MAY 26, 2025

Non-food prices remained in deflation, but this slowed in categories such as fashion and furniture as retailers began to unwind heavy promotional activity. . “Fresh foods were the main driver, and red meat eaters may have noticed their steak got a little more expensive as wholesale beef prices increased.

Checkout

365 Retail

JUNE 5, 2025

This dynamic has had ripple effects in areas as diverse as fashion e-commerce, food delivery, and digital entertainment. A seamless checkout experience in a clothing app might make users less tolerant of a clunky booking process in a travel app.

Checkout

Retail Focus

JULY 1, 2025

While traditional online retail, fashion and electronics have dominated much of the conversation, a quiet but powerful force has emerged: online casinos. Cart and checkout logic (deposit and withdrawal systems). The e-commerce sector has been one of the fastest-evolving digital spaces of the past two decades. Mobile-first UX design.

Payment Services

365 Retail

AUGUST 8, 2025

Customer service areas, fitting rooms, and checkout zones have been designed with particular attention to detail. Checkout counters are crafted as large wooden monolithic blocks, positioned as islands within the store and incorporating both traditional and self-service options.

ATS

365 Retail

NOVEMBER 28, 2024

By combining its previous unit with adjacent space, the popular streetwear retailer has created a modernised shopping experience that offers a wider product selection and enhanced in-store features.

ATS

365 Retail

AUGUST 11, 2025

This is especially true in fashion, luxury goods, and e-commerce, where global transactions, product traceability, and digital ownership are becoming more relevant. Some brands have already tested crypto payment options at checkout, often starting with high-ticket items.

Payment Services

365 Retail

APRIL 30, 2025

For example, a fashion retailer can inform a loyal customer about a new collection as soon as they enter the shop, including an interactive lookbook available via their phone. Transforming payments and checkout Long queues at checkouts and difficult payment methods are still a nuisance when shopping both physically and online.

Payment Services

Retail TouchPoints

MARCH 27, 2025

Harvey Ma, VP and General Manager of the Sams Club Member Access Platform media offering, talked about the kinds of ads now available on its in-store “scan-and-go” mobile self-checkout devices. Beyond being delivered at a highly relevant moment, the content itself also is carefully curated to that moment.

Consumer

365 Retail

APRIL 8, 2025

For instance, luxury brands often invite their top-tier customers to exclusive fashion events, while travel companies offer members-only vacation upgrades. Retailers can integrate loyalty programs with mobile payment systems, allowing users to automatically earn points at checkout.

Checkout