Remove Checkout Remove Customer Retention Remove Fashion
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Why soft skills matter more than ever in an age of AI-driven retail

Inside Retail

Its their ability to navigate complex human interactions, interpret subtle customer emotions, or show empathy in challenging situations. Take a luxury fashion store, for example. I bet that what makes them special isnt their ability to fill out spreadsheets faster than anyone else.

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Why retailers view CX as a ‘nice-to-have’ rather than a core driver of revenue

Inside Retail

Example: A national fashion retailer implemented a new in-store appointment system to reduce wait times for personal styling. The CX team celebrated improved customer satisfaction scores, but after six months, sales remained flat. Despite heavy investment, customer retention hardly improved.

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The Email You’re Not Sending Is the One Costing You the Most

I Love Fashion

Fashion Digital Marketing Agency Most ecommerce brands spend heavily on acquiring new customers. That’s not just an oversight—it’s a missed opportunity to improve customer retention, increase repeat purchases, and grow long-term customer lifetime value (CLTV).

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Top Mobile App Features That Drive Sales for Retailers in 2025

365 Retail

Seamless Mobile Checkout: Less Friction, More Revenue Cart abandonment is still one of the biggest pain points in mobile retail. A complicated checkout process can drive users away just seconds before a sale is complete. In 2025, the focus is on mobile checkout optimisationmaking payments fast, simple, and secure.

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Managing Compliance: The Importance of a Lithuanian Crypto License for Retail in 2025

365 Retail

Retailers will benefit from a quicker time to market and a more straightforward route to integrating blockchain-based payment methods, such as in-store QR codes and cryptocurrency checkout interfaces. Several fashion and electronics brands in the Baltics and Central Europe have already integrated crypto as a payment option.

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The State of Gamification in Retail: How Brands Can Take Advantage

Retail TouchPoints

It allows brands to create a game-like experience in a real-life setting, enhancing customer engagement and the overall shopping experience. Augmented and virtual reality (AR/VR) have entered the mainstream, creating an opportunity for a stronger brand-customer relationship that fuels ongoing loyalty and engagement.

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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

Retail TouchPoints

The same technology also can prompt customers with proactive messages after they leave the checkout page, but before they leave the site entirely, to capture them in the moment. Say your strategy is to have POS devices at dedicated locations as well as self-checkout, mobile POS and automated checkout,” said Witcher. “So