Retail Focus

FEBRUARY 4, 2025

The retail sector has undergone massive changes in recent years thanks to advancements in artificial intelligence (AI) and automation. Retailers are using AI in various ways to improve customer experiences, streamline operations, and gain valuable insights from data.

Inventory Management 162

Inventory Management Markdowns Checkout Customer Experience 162

Retail TouchPoints

AUGUST 17, 2021

Customers who are determined to have low intent, for example, may receive an offer that they can’t refuse, while customers who are clearly going to make a purchase may be incentivized to buy more than they intended. In physical stores, we’re seeing AI used to improve the customer experience.

Checkout 306

Checkout Payment Services Customer Experience Inventory Management 306

Retail TouchPoints

JANUARY 3, 2023

ATO attacks cost retailers millions of dollars each year. Web and API Scraping Web and API scraping are often used by competitors to undercut retailers’ pricing and promotions. Fake accounts are often aged so they appear legitimate and circumvent validations during checkout. So the fraudsters win, and your customers lose.

Merchant Services 306

Merchant Services Payment Services Accounting Checkout 306

Retail TouchPoints

APRIL 22, 2025

The company was founded by two veterans of fellow circular economy tech solution Happy Returns , Andy Downard and Josh Packard, and uses AI to tackle one of the trickiest facets of secondhand retail pricing. Eventually we also want you to be able to do self-checkout with your own phone.

Thrift Store 165

Thrift Store Clienteling Merchant Services Point of Sale 165

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly.

Payment Services 200

Payment Services Fulfillment Location Consumer 200

Inside Retail

FEBRUARY 8, 2022

From the positive feedback and encouragement from our early customers, I realised that what we were building really added value to people’s lives. IR: How would you describe the Breeze customer experience? And in most cases, you end up paying more than the retail price for an item by the end of your term.

Payment Services 130

Payment Services Fashion Returns Customer Experience 130

Inside Retail

MARCH 14, 2023

So it’s a very price competitive margin squeeze at the moment. Prices are being dragged down because of this squeeze, but the originally posted retail price of the admittedly low volumes of new product is really high. But there are two dynamics going on at the same time.

Marketing 130

Marketing Shipping Management Point of Sale 130