Remove Checkout Remove Consumer Remove Social Commerce Remove Telecommunications
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Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy. It also requires businesses to create a digital wallet, obtain a shareable QR code and keep track of every checkout location.

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AI and the Art of Non-Linear Customer Experience

Retail TouchPoints

However, as retail landscapes evolved and consumer demands became more sophisticated, this linear approach showed limitations. Welcome to the future of retail, where the checkout lines are virtual, the service is personal and the experience is anything but linear.