Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. That’s only going to further accelerate the expectations of consumers and technology adoption within retail environments. Are consumers returning products less often?

Loss Prevention 272

Loss Prevention Visual Merchandising Sporting Goods Store Operations 272

Retail TouchPoints

JUNE 12, 2020

Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible. Some stores were literally in flames, and there were loss prevention issues at others.

Management 165

Management Loss Prevention ATS Store Operations 165

Mass Relators

OCTOBER 25, 2023

Many retailers expect to deploy loss prevention analytics (49%) and demand planning and forecasting (54%) by 2026. While omnichannel shopping causes challenges for retailers, most shoppers prefer options. Consumers demand the way they browse, acquire, consume, and return merchandise to be seamless wherever they shop.

Checkout 52

Checkout Payment Services Returns Shrinkage 52

Cisco Retail

SEPTEMBER 7, 2022

Retailers are trying to understand customer behavior, not only to deliver a personalized experience to grab additional consumer wallet share, but also to allow them to do more with less staff. Excessive wait time can cause consumers to abandon their transaction, referred to as balk. Today’s brick and mortar stores.

Loss Prevention 120

Loss Prevention Promotions Point of Sale Consumer 120

VMS

NOVEMBER 30, 2022

But backrooms filled up, investment money dried up, inflation cut into consumable income, workers sought to organize and loss prevention became a top-of-mind concern. And how can that not have an effect on consumers’ minds? Starbucks workers organized at many locations in 2022. Happy New Year. INFLATION ON.

Visual Merchandising 85

Visual Merchandising Drop-Shipping Loss Prevention Shipping 85

Retalon

SEPTEMBER 22, 2021

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. With increasing popularity among consumers, BOPIS ‘success last year just accelerated what was already happening.

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41

Retalon

APRIL 27, 2021

According to Digital Commerce 360 , American consumer online spending in 2020 increased 44% to $861 billion. While pandemic-era safety concerns contributed to this growth, the selection and convenience that online shopping offers to consumers are the primary drivers. Online sales now account for more than 20% of total retail sales.

Fulfillment 41

Fulfillment Markdowns Promotions Returns 41