Remove Checkout Remove Consumer Remove Fulfillment Remove Supermarket
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Woolworths CEO Brad Banducci talks tech, emerging consumer trends

Inside Retail

Supermarkets are some of the biggest retail businesses in the world, so it’s no surprise they are at the forefront of industry trends and innovation. Brad Banducci, CEO of Australian supermarket giant Woolworths for the past seven years, is a big proponent of using technology to improve operations.

Consumer 289
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Coles pockets $1 billion profit as Smarter Selling pays off

Inside Retail

Coles’ Smarter Selling strategy is paying off for the Australian supermarket giant, with approximately $300 million in extra savings in the bank at the end of FY21. Coles’ supermarkets, liquor and express business units reported strong sales, which were up 3.1 I would expect supermarkets to remain subdued moving into FY22.”.

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Customers are Tired of Empty Shelves, and it’s Time for a Fix

Retail TouchPoints

grocery shoppers, 78% of consumers have experienced out-of-stock products in-store over the last 12 months, and 68% have experienced the same issue online. From the moment a product enters the store via a delivery to the moment it exits the store through the checkout, there is very little data that retailers can leverage to make decisions.

Checkout 237
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Technology, trends and key takeaways from NRF’s Big Show

Inside Retail

They covered how brands can provide elevated and curated customer experiences and how clear differentiation, and even re-invention, can be critical to meeting consumer demand and providing a sustainable future for retailers. What mattered was, were we serving the consumer in the way the consumer preferred?”

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How personal shopping app Gimme aims to disrupt online delivery

Inside Retail

A new on-demand delivery app is connecting consumers with personal shoppers who will go in-store to make a purchase for them and bring it to their doorstep within two hours. Gimme aims to offer the best of both worlds: the ease of online shopping and near-instant fulfilment of buying something in-store. .

Shopping 130
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FMI conference probes implications of artificial intelligence

Mass Relators

The multifaceted picture that emerged was intended to serve as a starting point for ongoing dialogue about the evolution of the supermarket channel, and highlight opportunities to forge dynamic new partnerships. Sarasin noted that supermarket operators and CPG suppliers are already at work leveraging the power of technology.

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SpartanNash offering free delivery option in February

Mass Relators

Orders are fulfilled by SpartanNash personal shoppers who focus on selecting fresh, high-quality items and who communicate directly with guests via text messaging to determine preferences such as ripeness of fruit or thickness of a steak, the company said.