Retail TouchPoints
FEBRUARY 21, 2024
Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. The ease of online shopping also gives consumers the ability to comparison shop more quickly, showing them more options in less time.
Mass Relators
OCTOBER 25, 2023
This year, the ease of making returns has moved ahead as a leading reason shoppers choose to shop in stores, outpacing comparison shopping. Meanwhile, 48% of consumers opt for self-checkouts with 75% saying it helps improve their experience. Most retailers agree self-checkouts deliver value.
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Retail TouchPoints
JUNE 8, 2021
Consumers are spending more money online than they do in brick-and-mortar stores, particularly during the busy holiday season. While it’s easy to rationalize cart abandonment as a standard practice, it is much more than a modern-day version of window shopping. A lot of variables are at play within the online shopping experience.
Retalon
SEPTEMBER 22, 2021
With increasing popularity among consumers, BOPIS ‘success last year just accelerated what was already happening. The customer visits a retail store’s e-commerce website and adds products to their shopping cart. At checkout, the shopper would have multiple fulfillment options to select from – including BOPIS.
A1 Retail
FEBRUARY 22, 2022
New data from Klarna, the global retail bank, payments and shopping service, reveals that Klarna’s retail partners received 301 million clicks from consumers via the Klarna app globally in 2021, increasing their traffic by 2.6 What we offer is comprehensive support across the entire shopping experience online and offline.”.
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