Checkout Clienteling Customer Experience Promotions 
Retail TouchPoints
DECEMBER 18, 2020
Associates play a crucial in the omnichannel customer experience. They create a face for the brand and use their personal experiences and opinions to guide shoppers seamlessly through the decision-making journey. For example, the team recently began customizing site merchandising based on top searches versus top page visits.
A1 Retail
MAY 19, 2022
Over half of fashion retailers (54%) say investing in digital tools and capabilities such as clienteling apps is a priority in the next 12 months, and the pay-off is clear: 84% of retailers who have deployed clienteling apps say they have seen an increase in the average order size of store transactions.
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Storis
JANUARY 22, 2024
The Potential of Promotions The NRF found deals and promotions were top motivators for a 2% YoY increase in Cyber Week shoppers. Partnerships with local brands and influencers through store-within-store concepts or pop-up events can be strategic ways to cross-promote. A decreasing Consumer Price Index (CPI) rate of 3.2%can
I Vend
MAY 25, 2021
Start with the customers you know Harness the information in your customer loyalty program and focus first on the customers who already have history of shopping with you. Put on an event create a retail experience that the shopper can only have in store. Or a ‘shop and dine’ experience with a local restaurant.
Retail TouchPoints
FEBRUARY 6, 2023
This year the report was co-commissioned in partnership with a number of Mercaux’s fellow members of the MACH Alliance , a nonprofit dedicated to promoting open tech ecosystems, including Fluent Commerce , comme r cetools and Or i um. Spain, Italy and France as well as the Benelux and Nordic countries.
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