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How RM Williams boosts efficiency with its unified commerce platform

Inside Retail

Central to this transformation was the adoption of NewStore , a unified commerce platform anchored in an omnichannel POS – with built-in solutions such as order and inventory management, clientelling, and store fulfilment. Customer details and order details were across many different systems,” explained Ratcliffe.

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AMIRI Adds Personalization and Operations Tools to In-Store Experience

Retail TouchPoints

stores, the retailer is incorporating a suite of digital tools designed to provide a more personalized shopper experience. Our customers are very loyal to our brand, and we’re thrilled that Tulip’s solutions will help us enhance the customer experience across all our channels.”.

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2024 Industry Trend Guide

Storis

Netflix itself is opening retail locations aligned with its latest shows. In-store events, competitions, and merchandise vignettes that are social-media-worthy or gamified can compel families to visit retail locations, while savvy merchandising can capture impulse sales. Upcoming 2024 releases can be capitalized on.

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4 Key Point-of-Sale Trends for 2024

Retail TouchPoints

Among other benefits, these types of solutions simplify employee training and make it easier to move associates to different locations as scheduling needs demand. Near-term advancements will address current limitations, enhancing customer experience and retailer security.” But POS experts are still bullish on the technology.

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New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

Retail TouchPoints

Implementing new omnichannel technologies at brick-and-mortar locations in particular appears to be a big focus for the year, as retailers look to capitalize on increased footfall to offset smaller basket sizes.

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