Retail TouchPoints

OCTOBER 20, 2020

Katie Osberg, Global Retail Partnerships Lead, Business Communications, Google “Did you know that 89% of consumers begin their buying process with a search engine? Question 5: How can retailers adapt their internal business processes to a changed environment? You should 100% be doing that right now.”.

Merchant Services 150

Merchant Services Shopping Consumer Business Communication 150

Retail Next

FEBRUARY 19, 2020

From suggestions based on previous search history to free shipping, brands aim at creating a flawless buying experience. But even so, 65 percent of customers spend their total shopping budget in traditional brick-and-mortar locations, says eTail. Customers have different shopping habits. Maintaining customer loyalty.

Management 59

Management Marketing Shipping Shopping 59

Retail TouchPoints

JULY 2, 2021

This massive shift to digital has forced retailers to rethink how they do business, communicate with their customers, and find creative ways to stay ahead in the evolving retail landscape. Use your data to provide a great customer experience. In fact, 50% of retailers claimed bad data hurts their business (i.e.,

Payment Services 263

Payment Services Customer Experience Management Business Communication 263