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Chico’s Forms Partnership to Speed Development of Technological Innovation

Retail TouchPoints

The retailer will use the platform to swiftly implement and improve a number of customer-facing innovations, including ship-to-store, same-day-delivery, social commerce and its Virtual Stylist program.

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4 Ways Anthropologie is Building Brand Loyalty While Acquiring New, Younger Customers

Retail TouchPoints

This mantra has allowed Anthropologie to double down on tactics that make its store experience unique, such as its approach to store merchandising, which is more reminiscent of a small boutique than a chain retailer. “We We’re a specialty store with a range of products, so we think about how the consumer experiences the brand.

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Turn Innovation into Action: Top 10 Takeaways You’ll Get From #RIC21

Retail TouchPoints

From tiny boutiques to nationwide giants, retailers are using livestreaming and live shopping to reach customers in new and compelling ways. The ins and outs of livestreaming. 16 from 3 to 3:30 p.m.

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How Luxury Brands Are Responding To COVID Tension With Innovation

Retail TouchPoints

To adapt and thrive in the long term, luxury brands will have to “accelerate their e-Commerce growth and re-create the luxury experience online,” explained Adam Freede, CEO of MadaLuxe Group , a distributor of luxury fashion. Trend 4: Reimagining The Boutique Experience.