Hyken

SEPTEMBER 4, 2023

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. For companies aspiring to enhance their customer service, the hotel industry offers valuable insights and strategies that can be adopted across various sectors. they’re everywhere.

Customer Retention 56

Customer Retention Customer Experience Management Marketing 56

Retail TouchPoints

MAY 28, 2021

Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but there is hope. Customer service is changing rapidly to meet consumer behavior, providing smoother, more integrated experiences than ever before. 3 Data-Backed Reasons why Customer Service is Essential.

Payment Services 167

Payment Services Customer Retention Customer Experience Marketing 167

Retail Minded

FEBRUARY 18, 2023

With the retail eCommerce domain growing increasingly competitive, businesses have realized that the costs of acquiring new customers are significantly higher as compared to the costs of retaining existing customers. Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one?

Customer Retention 52

Customer Retention Promotions Customer Experience Marketing 52

Retail Assist

JANUARY 17, 2023

Guest Blog by Sarah Hughes , Co-founder & Director at Datitude. This time last year there was a renewed sense of optimism as we emerged from the pandemic tunnel. Laggards need to accelerate their data transformations as trading and customer data analytics is more important than ever. What a difference a year makes!

Customer Retention 52

Customer Retention Payment Services Loss Prevention Checkout 52

Retail Geek

MARCH 15, 2024

For example, you’d see market share, competitive benchmarking, customer behavior, revenue predictions, and macro trends for thousands of companies, including TMU. And then as Scott alluded to, they bought five ads in the Super Bowl this year. TeamU’s average customer lifetime value tracks higher than Walmart.

Fulfillment 105

Fulfillment Drop-Shipping Shipping Advertising 105

Hyken

JANUARY 4, 2024

He shares five practical strategies businesses can use to increase customer retention rates. However, earning and preserving loyal customers in a competitive market is no easy feat. In this blog, we’ll discuss five practical strategies businesses can use to increase customer retention rates.

Customer Retention 54

Customer Retention Accounting Customer Experience Marketing 54