Retail TouchPoints
SEPTEMBER 19, 2023
This created a ripple effect for retailers that were experiencing a higher volume of ecommerce orders and had to leverage stores as fulfillment centers to process and ship online orders. As stores were closer to consumers in the “last mile,” orders shipped from stores were able to arrive much more quickly and cost effectively.
Retail TouchPoints
DECEMBER 23, 2020
For the holiday season, home décor retailer Cost Plus World Market launched a unique digital experience designed to spark joy among its traditional shoppers and boasting a real in-store layout that allows customers to browse and buy more than 550 holiday products.
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Retail Focus
MAY 24, 2023
Nevertheless, as in every other sector, you can encounter different problems that can make you slow down, reduce sales and, in the worst case, even close the business at all. When a retailer runs out of an item, it can damage sales and brand reputation while also costing money in shipping, storage, and lost opportunity. .”
RETAIL MANAGEMENT SOFTWARE
DECEMBER 4, 2023
From festive window decorations to well-organized in-store layouts, retailers aim to create an immersive and inviting atmosphere that captures the attention of shoppers. According to a consumer sentiment survey, up to a third of consumers require free shipping, free returns, and Buy Now Pay Later to make online holiday purchases.
Retail TouchPoints
OCTOBER 12, 2020
On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. Yet at the same time, many cash-strapped consumers will be looking for bargains. Unfortunately, many retailers fall short at checkout.
Retail TouchPoints
MARCH 9, 2022
The rest are at risk of losing customer loyalty, brand affinity and revenue. Another is to look at use cases from other retailers for examples of how AI has brought unknown issues to light, leading to improved revenue or customer experiences. Identifying the Right Use Cases.
Wiser
JUNE 11, 2019
At Wiser, we were curious what were the major factors behind brand and retailer loyalty, so we turned to our network of smartphone-enabled shoppers. To begin, we wanted to know if online or in-store shopping was more popular among our mystery shoppers. To recap, consumers still do most of their shopping at physical stores.
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