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Woman’s Used Couch Return at Costco Wholesale Sparks Debate

Retail Wire

In today's age of online virality, a Seattle-based woman has grabbed the internet's attention by testing the limits of Costco's famously generous return policy. The product in question? A two-and-a-half-year-old couch that had simply fallen out of her favor.

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DoorDash Debuts Package Pickup Service to Streamline Returns

Retail TouchPoints

DoorDash has introduced Package Pickup, allowing consumers across the country to have the service deliver up to five return items per trip to UPS, FedEx or the USPS. Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app. trillion sold by U.S.

Returns 243
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$400 Million Funding Round Pushes Wholesale Marketplace Faire’s Value to $12.4B

Retail TouchPoints

Online B2B wholesale marketplace Faire has closed a $400 million Series G funding round, its third in the last year. With this latest round, which pushes the company’s total funding to date above $1 billion , Faire is now valued at $12.4

Wholesale 286
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Accent Group marks 800th store with Nude Lucy opening at Miranda

Inside Retail

Footwear retailer Accent Group has opened a Nude Lucy store at Westfield Miranda in NSW, the group’s 800th store. The new store opening is part of the Accent Group’s plan to expand the footprint of all of its 15 brands as it sees a strong return on investment in brick-and-mortar retail.

ATS 264
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Do You Have What It Takes to go from Wholesale to DTC?

Retail TouchPoints

If you’re a wholesale retailer or brand owner and you haven’t already launched a direct-to-consumer sales channel, you’d better be thinking about it. The global pandemic not only accelerated the growth in ecommerce, it highlighted the shortcomings of wholesale-only sales channels. Building an Online Presence. to visit your website.

Wholesale 275
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Wholesale Marketplace Abound Raises $22.9M in Series A Funding

Retail TouchPoints

Abound , a curated wholesale marketplace designed to connect small business owners and independent brands in the U.S. All products on the Abound platform are listed at wholesale prices, and the platform also features a free return policy and net 60 sale terms for qualified buyers. “My and UK, has closed a $22.9

Wholesale 147
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Opinion: Don’t make your returns problem an experience problem

Inside Retail

Many retailers are also seeing a spike in product returns accompanying this change, with Accenture research showing returns of online purchases can reach three times the number of returns for products bought in-store. However, this approach is short-sighted and ignores the clear message that returns are sending us.

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