Where Have All the Salespeople Gone?
DMS Retail
JULY 7, 2022
If you look at it strictly from a numbers perspective, it simply means that retailers need to double the productivity of other KPIs. The superstores, the warehouse clubs, the discount stores and ‘brands for less’ type stores are all examples of no service on the floor or, simply, self — service. Hard to say, isn’t it?
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