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Generative AI for Personalized Service and a Competitive Edge in Ecommerce

Retail TouchPoints

Details matter, from the initial landing page to order fulfillment through to delivery and aftercare. This not only provides a better user experience but also allows businesses to offer tailored recommendations at scale, improving their overall conversion rates as well as the experience for the customer.

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Understanding Furniture Inventory Management Software in 2023

Retalon

Nearly 70% of retailers face challenges managing inventory due to relying on legacy processes. Furniture inventory management software offers a smarter solution. Powerful analytics help you optimize stock levels to drive sales, improve margins, and increase customer satisfaction. You’re not alone.

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4 Critical Steps for Optimizing Omnichannel Order Fulfillment in 2021

Retalon

Omnichannel order fulfillment that drives customer experience (and boosts profits). Although the trend towards omnichannel fulfillment is not new, the pandemic changed many retailers’ business models almost overnight, and these changes are not going away. What is omnichannel order fulfillment in retail?

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WHAT IS FUELING THE REBIRTH OF PHYSICAL STORES?

Retail Minded

Very few retail leaders would argue that the role of physical stores are the same as they were at the start of 2020. While it’s almost inevitable that ecommerce growth will outpace growth through physical stores at some point in the future, it would be a huge mistake to lose sight of the critical role stores have to play beyond simply profit.

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7 Indicators You’re Managing Bad Inventory (and How to Fix It)

Retalon

Managing inventory becomes exponentially more complicated as a retailer grows; and often becomes an overwhelming challenge. So, a retailer who wants to gain the competitive edge while avoiding undue losses, needs to be able to spot the indicators of bad inventory and know how to fix them at the root. What is bad inventory called?

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Getir and the rapid rise – and equally rapid downfall – of speedy grocery

Retail Gazette

As Getir exits the UK, adding yet another country exit to its roster, Vineta Bajaj takes a look at the meteoric rise and lightning speed downfall of speedy grocery. At its peak Getir, backed by Middle Eastern venture capital, was worth $12bn. Dark stores are fulfilment centres only.

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Reinventing the phone shop: Dialling up the experience

Retail Gazette

That’s not to say the mobile phone shop is dead. According to managing director of commercial Bridget Lea, the format welcomes in “a new EE” focusing on “fulfilling all our consumer tech needs”. A new breed of concept phone store are popping up in a bid to rival tech giants Apple and Samsung.