Remove ATS Remove Customer Retention Remove Point of Sale Remove Promotions
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Trade Promotion vs Consumer Promotion: A Comparative Analysis

Wiser

Understanding the difference between trade promotion and consumer promotion is crucial for any business seeking to maximize its market impact and sales potential. These two promotional strategies, while aiming to stimulate demand and increase sales, target distinct audiences and employ different methods.

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How to Keep Your Loyalty Program Members Engaged Long-Term, Even After the Holidays

Retail TouchPoints

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. According to Clarus Commerce data, 28% of consumers say they enroll in loyalty programs for immediate benefits, with the intention of unsubscribing at a later time.

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Welcome to the new customer experience

Inside Retail

To do so, marketers are leveraging more data, technologies, and channels to create this type of relevant and customised customer journey. Only 13 per cent believe that companies excel at delivering connected experiences. Unifying customer data. Today, retailers have more data at their disposal than ever before.

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Memberships and Customer Loyalty Programs Grow Customer Lifetime Values

Storis

Crafting enticing reward and membership programs is a competitive advantage, especially as customers are inundated with choices and retailers compete on overlapping product offerings. Promoting customer loyalty programs is critical to sustained retail success. Talk to a Sales Professional What is Customer Lifetime Value?

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mPOS – bringing back the human touch to in-store shopping

I Vend

Retailers have to find a way to make the shopping experience more human, engaging and personalised and many are turning to the smart use of retail technology, specifically mobile point of sale, or mPOS. Mobile POS allows store associates to get alongside customers as they are making their buying decisions.

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Memberships and Customer Loyalty Programs Grow Customer Lifetime Values

Storis

Crafting enticing reward and membership programs is a competitive advantage, especially as customers are inundated with choices and retailers compete on overlapping product offerings. Promoting customer loyalty programs is critical to sustained retail success. What is Customer Lifetime Value?

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Customer Service Representative Job Description: Templates for Hiring at Your Business

Small Biz Trends

They must have the ability to assess customers’ needs quickly and provide appropriate solutions. Multitasking abilities: Representatives often handle multiple tasks and a variety of customer concerns at once. Empathy and patience: Dealing with frustrated customers can be challenging. Ability to work flexible hours.