Retail TouchPoints

SEPTEMBER 29, 2021

While subscriptions have been an option for consumers in a number of retail environments — from apparel and pet supplies to media consumption — the COVID-19 pandemic accelerated the adoption of subscriptions in a variety of industries that turned to payment technology to adapt their business. What Makes Subscriptions Appealing?

Payment Services 290

Payment Services Customer Retention Apparel Consumer 290

Small Biz Trends

DECEMBER 15, 2022

The newest Zoho Desk capabilities include Blended Conversations, a seamless combination of human-driven and bot-powered conversational service experiences, as well as refinements to the user interface to bolster accessibility. Much of the Zoho Desk platform is dedicated to self-service. What Is Zoho Desk? Who Uses Zoho Desk?

Payment Services 136

Payment Services Fulfillment Customer Experience Management 136

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Keep Customer Data Up to Date.

Payment Services 75

Payment Services Point of Sale Customer Retention Customer Experience 75

Retail TouchPoints

JUNE 23, 2022

Personalize Your Back-to-School Marketing. Personalization has been held up as the gold standard for ecommerce CX across the board, but the reality of customer demand for personalized experiences appears to be more nuanced. Give Back-to-School Shoppers Alternative Payment Options.

Payment Services 287

Payment Services Checkout Drop-Shipping Customer Retention 287

Inside Retail

MARCH 14, 2023

When it comes to the Asia-Pacific market , three in five marketing professionals regard social media as more important due to economic uncertainties, according to a recent State of Social Report from software firm Meltwater. Younger audiences follow certain hashtags, certain lifestyles and communities that resonate with them.

Payment Services 130

Payment Services Customer Retention Marketing Consumer 130

Inside Retail

NOVEMBER 15, 2021

They say a company’s most loyal customers are also its most profitable. And in a market that has been significantly affected by the pandemic, building a strong and loyal customer base has never been more important, especially as times continue to remain uncertain. and see how much you can save on your home utilities. .

Payment Services 246

Payment Services Customer Retention Marketing Consumer 246

Storis

APRIL 18, 2024

CLV serves as a crucial metric for businesses to assess the long-term profitability of their customer base and tailor marketing strategies accordingly. Retailers’ loyalty, reward, and membership programs grow Customer Lifetime Value (CLV) by encouraging repeat purchases and increasing customer retention.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Inside Retail

FEBRUARY 28, 2022

Merchgirls is a creative agency, focusing on creating merchandise that’s twice as nice for the broader market. To meet the growing needs of their clients during Covid, Merchgirls created a custom pick and pack process that elevated the offering from B2B to B2C on a mass scale. Expert shipping services for clients of all sizes.

Merchant Services 130

Merchant Services Payment Services Shipping Fulfillment 130

Storis

APRIL 12, 2024

CLV serves as a crucial metric for businesses to assess the long-term profitability of their customer base and tailor marketing strategies accordingly. Retailers’ loyalty, reward, and membership programs grow Customer Lifetime Value (CLV) by encouraging repeat purchases and increasing customer retention.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Hyken

OCTOBER 8, 2021

Doug Liantonio is the Marketing Outreach Analyst at Gravy Solutions , a company that helps subscription-based businesses recover failed payments and retain customers. From afar, customer service seems like it should be simple. Just answer any questions your customers may have. Right? .

Payment Services 112

Payment Services Customer Retention Marketing ATS 112

Retail Minded

APRIL 20, 2023

By embracing new technology, digitizing processes, streamlining staff training, and enhancing the customer shopping experience, businesses can improve operational efficiency, foster customer loyalty, and drive revenue growth. Also, it maintains customer interest and showcases new or seasonal products.

Payment Services 52

Payment Services Store Layout Customer Retention Inventory Management 52

Inside Retail

JUNE 28, 2021

To do so, marketers are leveraging more data, technologies, and channels to create this type of relevant and customised customer journey. As digital-first shopping is here to stay, retailers must invest in connected experiences — and success hinges on frictionless operations. And consumers can feel it.

Customer Experience 221

Customer Experience Customer Retention Payment Services Advertising 221

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payment Services 241

Payment Services Customer Experience Consumer Advertising 241

365 Retail

JANUARY 29, 2024

Whether it is the online sites themselves, available in many states now, or the convenience of user-friendly Texas betting apps , online sportsbooks have transformed the sports betting industry, while at the same time offering valuable lessons for traditional retailers looking to up their game.

Payment Services 52

Payment Services Checkout Customer Retention Target Market 52

Independent Retailer

SEPTEMBER 21, 2022

Small business owners all have seen issues arise while running their retail operation. They must navigate and overcome obstacles at every level, from retaining customers to collecting debts. The first step in the sales funnel is getting the customer’s attention. Customer Retention. by Devin Partida.

Payment Services 77

Payment Services Customer Retention Advertising Location 77

I Vend

APRIL 12, 2022

But increasingly, retail stores are realising that profitability is about more than the size of individual transactions: it’s about each customer’s total spend over the entire life of their relationship with the brand, which is facilitated by retail loyalty programs. Mobile POS – for in-aisle service and orders.

Payment Services 98

Payment Services Customer Retention Customer Experience Promotions 98

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

Retail Minded

JULY 29, 2023

These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. The market environment is experiencing a significant change, and it is crucial for companies to ensure their continued commitment to staying updated with present trends and progressions in order to prosper.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. The market environment is experiencing a significant change, and it is crucial for companies to ensure their continued commitment to staying updated with present trends and progressions in order to prosper.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Rain Pros

AUGUST 18, 2023

It has intensified competition by making it easier to enter the market, offering more choices for consumers and making it easier to make informed choices and demand better value for money. Customers can easily access different products, compare prices, discover new brands and make purchases from anywhere, anytime, at their own pace.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Rain Pros

AUGUST 18, 2023

It has intensified competition by making it easier to enter the market, offering more choices for consumers and making it easier to make informed choices and demand better value for money. Customers can easily access different products, compare prices, discover new brands and make purchases from anywhere, anytime, at their own pace.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

V Count

MAY 6, 2024

It directly impacts the short-term profitability of the business, creating financial issues that can weigh heavily on the operations. Poor Customer Service : One significant factor that can lead to a decrease in customer retention is poor customer service.

Payment Services 52

Payment Services Checkout Store Layout Returns 52

Retail Minded

MAY 16, 2023

Online businesses that sell products and services also have the benefit of being able to scale up quickly. With the Internet at their disposal, online business owners can promptly respond to queries, concerns, complaints, and inquiries. This can help improve customer satisfaction levels and brand image.

Payment Services 52

Payment Services Customer Retention Point of Sale Consumer 52

Indigo 9 Digital

MAY 10, 2023

Then it began offering in app payments in 2011. Customers using this feature can skip the line (most of the time) in store by placing their favourite order from the most convenient location whether that is at home or on the way to work. Starbucks is in the process of building out its network of pickup only locations.

Payment Services 52

Payment Services Customer Retention Location Retail Trends 52

Retail Focus

MAY 18, 2021

According to a recent study, the costliest in-store operating expenses are labour, rent, marketing and energy so these are great places to start when looking to cut costs. Cut costs with caution by trying not to sacrifice on the quality of your product or service. Customer Retention is Key. Cut Marketing Costs.

Payment Services 147

Payment Services Customer Retention Operating Expenses Marketing 147

Rangeme

SEPTEMBER 18, 2023

In today’s hyper-competitive market, product discovery is often more challenging for emerging brands than the production process for its products. Independents also cater to a more localized customer base, fostering a stronger sense of community.

Customer Retention 52

Customer Retention Payment Services Marketing Returns 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Adoption of the omnichannel distribution system and cross-channel marketing.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Retail TouchPoints

AUGUST 11, 2022

The very thing that helped it grow so large, so quickly — shockingly cheap products — was also what caused the platform to lose favor with shoppers when those products sometimes turned out to be cheaply made or deceptively marketed and took weeks to arrive. At Wish, we’re going directly to the source.

Merchant Services 257

Merchant Services Planning Consumer Shipping 257

Independent Retailer

MAY 26, 2022

Conversation is at the heart of all relationships, especially between businesses and their customers. Modern consumers have little tolerance for friction, and seek convenience throughout all stages of the buying process. As a result, conversational marketing empowers customers to make speedier and more efficient purchases.

Payment Services 52

Payment Services Customer Retention Consumer Marketing 52

365 Retail

AUGUST 17, 2022

As back to school campaigns begin in full swing, the pressure is on retailers to engage with customers in more meaningful and personalised ways. Start by understanding your customer. The most forward-thinking retail marketers are ‘progressively profiling’ customers’ interests, preferences, motivations and desires.

Payment Services 59

Payment Services Customer Retention Consumer Customer Experience 59

Indigo 9 Digital

FEBRUARY 27, 2023

By Tricia McKinnon I have long wondered how Starbucks has been able to consistently provide such great customer service. While everyone understands the importance of great customer service in reality it is extremely difficult to achieve even if a retailer only has one store.

Payment Services 52

Payment Services Customer Experience Location Customer Retention 52

365 Retail

NOVEMBER 14, 2022

It’s no secret that customers start their research well in advance of Black Friday, with eager bargain hunters revealed to be searching for deals 12 weeks before the big day. . But the peak season sales market is a competitive one, so getting ahead of the game and understanding your customer’s wants and needs is critical.

Merchant Services 59

Merchant Services Payment Services Inventory Management Fulfillment 59

Rangeme

JULY 29, 2022

For small to mid-sized businesses (SMBs), fast shipping is an opportunity to convert shoppers at the top of the sales funnel, driving more sales from the bottom up. Better Customer Retention. While fast shipping promises can attract new customers, delivering on those promises can help retain them.

Fulfillment 52

Fulfillment Merchant Services Drop-Shipping Shipping 52

Retalon

AUGUST 22, 2023

Ecommerce continues to rapidly gain market share year after year. Understanding your ecommerce KPIs allows you to identify issues, optimize processes, uncover new opportunities, and benchmark your progress against industry standards. It shows your inventory is aligned with demand and selling at full price.

Customer Retention 41

Customer Retention Returns Payment Services Promotions 41