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Does the ‘New’ Bed Bath & Beyond Have the Right Formula for Success?

Retail TouchPoints

In its original incarnation, Bed Bath & Beyond (BB&B) was defined by its in-store experience: exploring exactly what was included in the “beyond” category, checking out the gizmos and gadgets near the cash wrap and then redeeming those ubiquitous 20% off coupons at checkout. RTP: What do you see for the future of the new BB&B?

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Royal Mail offers new parcel drop off and collection experience to consumers by adopting Quadient’s open locker network in the UK

A1 Retail

With the aim of offering a new customer service and a great customer experience, Royal Mail will start offering returns and outbound drop-off services in an initial c. The outdoor and indoor Open Locker Network allows consumers to send, return and pick up parcels at a time that suits them.

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5 Ways Retailers Can Tackle Wavering Customer Loyalty

Retail TouchPoints

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Stand Out Beyond Free Shipping . Collect and Leverage First-Party Data .

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Retail Consumer Behavior Patterns and Shifting Dynamics: The Future of Retail & Retail Trends

RETAIL MANAGEMENT SOFTWARE

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. New Look Stores. Retailers are also now tasked with turning temporary store hacks into longer-term standards.

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‘Like a ghost town’: Retailers react to the Omicron wave

Inside Retail

Foot traffic is down in CBDs and shopping centres as consumers return to working from home. Managing staff in isolation means a drop in sales as well, given 20 per cent more people are locked in the house undergoing isolation. Am I putting my staff at risk? The community at risk? Pretzel Australia owner Brittany Garbutt.

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From ‘Nice-to-Have’ to ‘Need-to-Have’: How COVID-19 Drove Consumer Tech Sales Growth

Rangeme

Welcome to consumer technology in the age of COVID, where tech gadgets of all kinds became an essential part of the way we lived, worked, learned, entertained and pretty much performed every other activity during 2020. Working and learning learn at home becomes the norm. Following are some key takeaways from these interviews.

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How to Make the Most of Free Google Shopping Listings

Retail TouchPoints

All consumers have to do is search for their desired product or service, and they’ll be able to see a listing that’s relevant to their query. In order to optimize your product titles, you will need to incorporate relevant keywords at the beginning and pertinent details about the product.

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