Retail TouchPoints

MAY 17, 2024

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. This month Retail TouchPoints has been exploring the state of autonomous checkout experiences in our series From Self-Checkout to Just Walk Out.

Checkout 179

Checkout Shopping Kiosk Supermarket 179

Star Miconics

OCTOBER 6, 2023

Farmers markets are a beloved tradition, offering fresh, locally sourced produce, handmade goods, and unique treats. The landscape of cannabis commerce in New York is transforming with the recent approval of cannabis farmers markets by state regulators. So, here’s what cannabis vendors need for the ideal farmers market POS: 1.

Payment Services 97

Payment Services Marketing ATS Checkout 97

I Vend

APRIL 20, 2023

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. Learn how our mobile POS transforms the checkout process. trillion in 2023 + , and to grow at 14% to $5.58

Checkout 98

Checkout Point of Sale Payment Services Store Layout 98

Retail TouchPoints

SEPTEMBER 8, 2021

Chances are you noticed some changes at the checkout line. There were probably more self-checkout choices and fewer cashiers. The Growth of Self-Checkout . Self-checkouts have been prevalent in retail stores across America since the early 2000s. Checkout-Free Stores . Security Cameras Make it Happen .

Checkout 175

Checkout Merchant Services Grocer Shopping 175

Retail TouchPoints

APRIL 30, 2024

As for concertgoers at these same venues, over half of U.S. In some sections at SoFi, you can even order online and have food and drinks delivered right to your seat. Truist Park in Atlanta is another stadium recognizing the impact of fast concessions and the huge success of self-checkout in grocery and retail stores worldwide.

Checkout 224

Checkout Customer Experience Merchandise Store Consumer 224

Retail TouchPoints

JULY 21, 2023

Schnuck Markets has extended its partnership with Instacart to introduce Caper Carts, which use AI and computer vision to automatically identify items shoppers put into them, allowing shoppers to then skip the line and check out using the cart technology. The supermarket retailer will roll out the smart carts at select St.

Checkout 194

Checkout Promotions Supermarket Accounting 194

Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. Maximizing that combination of factors can be accomplished at checkout, as long as it’s not stripped of all its goodness.

Checkout 231

Checkout Payment Services Kiosk Advertising 231

Retail TouchPoints

OCTOBER 24, 2023

New tech integrationswill include iPads and other handheld point-of-sale devices for seamless checkout experiences, as well as the integration of QR codes throughout the store to offer customers access to additional product information.

Point of Sale 293

Point of Sale Returns Checkout Location 293

Retail TouchPoints

DECEMBER 13, 2021

The Worcester R e d Sox (the Triple-A affiliate of the Boston Red Sox) has teamed up with Standard AI to open an autonomous fan store at the team’s newly constructed stadium, Polar Park. Fans enter the store, grab the items they want and then, using the Standard AI checkout app, simply tap their phone to walk out.

Shopping 187

Shopping ATS Checkout Marketing 187

Retail TouchPoints

DECEMBER 13, 2023

Technology also is significantly enhancing the checkout process, with more retailers adopting self-service kiosks, integrated RFID, mobile POS systems, scan-and-go integrations and frictionless checkout options. Retailers using cashier-based systems also are focusing on updating hardware and software to improve the checkout experience.

Shopping 312

Shopping Checkout Kiosk Consumer 312

Retail TouchPoints

JULY 8, 2022

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal. This is how merchants can reap the benefits of BNPL solutions in today’s ever-competitive market. Say Farewell to Cart Abandonment, Welcome Loyal Customers. The best part?

Merchant Services 228

Merchant Services Payment Services Point of Sale Checkout 228

Inside Retail

APRIL 30, 2024

This acquisition paved the way for RM Williams’ most significant digital investment yet, encompassing a comprehensive overhaul of its e-commerce platform, marketing strategies, and store systems. When we set about this project, it was to look at the way we connect with our customers. People had to line up,” said Ratcliffe.

Clienteling 147

Clienteling Checkout Customer Experience Inventory Management 147

Retail TouchPoints

JULY 12, 2023

The survey also found that less than 13% of retail organizations are investing in technology to tackle these challenges, instead remaining focused on short-term fixes like increasing prices and running marketing campaigns. Those same cameras and sensors also are at the heart of the grab-and-go checkout system featured in Amazon Go stores.

Payment Services 200

Payment Services Inventory Management Checkout Loss Prevention 200

Retail TouchPoints

AUGUST 14, 2020

However, retail marketers often lack the data they need to develop and execute more empathetic messaging. This data deficit makes it difficult for marketing to keep pace with a rapidly changing environment. That was bumped to number two, and innovation is at the top this year.”. since the 2019 State of Marketing report. “It

Marketing 245

Marketing Consumer Checkout Customer Experience 245

Inside Retail

APRIL 5, 2021

Last month, Starbucks introduced a new technology at all US stores that supports blind and low vision customers in making orders. cities early this year, including at our Signing Store in Washington, D.C.,” Sevana Massih, inclusion and diversity program manager of accessibility at Starbucks, told Inside Retail.

Checkout 130

Checkout Point of Sale ATS Management 130

Retail TouchPoints

OCTOBER 4, 2023

There is, however, a huge opportunity for retailers that have the right offer, on the right product, at the right time. For example, short lead times and the ability to adapt quickly resulted in strong sales for Zara owner Inditex despite colder than usual weather this summer. after deploying both of these tactics.

Merchant Services 248

Merchant Services Social Commerce Checkout Payment Services 248

Star Miconics

JANUARY 26, 2023

But while those things are still in the realm of science fiction, AI has become increasingly engrained in the modern technology we now use every day, from our smartphones to our point-of-sale (POS) systems. On top of that, the companies that use AI for marketing and other purposes consistently outperform those that do not.

Point of Sale 52

Point of Sale Merchant Services Inventory Management Checkout 52

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. in November 2022.

Merchant Services 232

Merchant Services Payment Services Shopping Checkout 232

Retail TouchPoints

JULY 5, 2023

Adding popular new payment options can improve the shopping experience by reducing the friction associated with checkout, making it faster and easier, but there are some pros and cons that brands should consider first. Which leads to the next point… 4. So What Should Ecommerce Retailers Do?

Merchant Services 257

Merchant Services Payment Services Checkout Consumer 257

Retail TouchPoints

OCTOBER 19, 2023

Recently, Hurricane Idalia caused 350,000 outages in Florida and Georgia, while Hurricane Ophelia brought damage that left at least 140,000 people without power across Virginia and parts of North Carolina. Ed Spears is a technical marketing manager in Eaton ’s Critical Power and Digital Infrastructure Division in Raleigh, N.C.

Telecommunications 201

Telecommunications Point of Sale Kiosk Checkout 201

Retail TouchPoints

JULY 17, 2023

According to Grand View Research , the global IoT retail market was valued at $42.38 billion in 2022 and is expected to grow at a CAGR of 28.4% The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations.

Payment Services 217

Payment Services Checkout Inventory Management Customer Experience 217

Retail TouchPoints

AUGUST 14, 2023

Preparing Internal Operations for Smart Stores The importance of operational preparedness is especially true for grocers implementing emerging technologies such as autonomous checkout, also referred to as seamless checkout. These operations may struggle to adapt to the unique needs of automated checkout systems and smart stores.

Payment Services 191

Payment Services Checkout Inventory Management Grocer 191

Retail Focus

JUNE 21, 2023

Technology has the ability to not only enhance the customer’s experience but the businesses can also benefit from a boost in brand loyalty, improved marketing strategies, and the ability to streamline the business to make it more agile and cost-effective. Just What Can Technology Do For Business?

Point of Sale 173

Point of Sale Checkout Store Layout Customer Experience 173

Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. The Just Walk Out technology has been making inroads at sports and entertainment venues.

Apparel 236

Apparel Payment Services Checkout Location 236

365 Retail

APRIL 27, 2023

It’s fair to say that self-service checkouts are not universally popular with shoppers. Is this because, as shoppers, we much prefer to see a person at the till? We choose the self-checkout to avoid the queue, only for a machine to block us, requiring an attendant to intervene and override. billion by 2030… a CAGR of 13.3

Checkout 52

Checkout Payment Services Supermarket Point of Sale 52

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. The “frictionless” label applies to a number of different technologies; many of them associated with the checkout process. Now, they have the added appeal of more hygienic shopping as well.

Payment Services 298

Payment Services Checkout Customer Experience Point of Sale 298

Retail Focus

JULY 28, 2021

The idea eliminates checkout lines. Let’s consider first the effects of Just Walk Out on retail environments: No checkouts equals 8-12% floor space saved. No checkouts affords a more motivated customer-facing team. While many retailers are commissioning market research to understand their customers, Jeff Bezos doesn’t.

Supermarket 246

Supermarket Checkout Kiosk Grocer 246

Retail TouchPoints

APRIL 11, 2024

For the most part, retailers have deployed AI to tackle low-hanging fruit such as automated customer service chatbots, personalized content for one-to-one marketing campaigns and improved store and inventory analytics. All of the technology to make this happen exists today; it’s mostly a matter of tying AI search to checkout systems.

Consumer 256

Consumer Customer Experience Checkout Shopping 256

Retail TouchPoints

AUGUST 30, 2023

Instant answers about product sizing or shipping details can greatly influence the shopping experience and make or break a sale. Tip 2: Simplify the cart and checkout process. With improved customer service and streamlined checkout processes, retailers can continue building loyalty while mitigating customer irritations.

Checkout 205

Checkout Shipping Customer Experience Point of Sale 205

Retail TouchPoints

APRIL 8, 2024

Here are some strategies for navigating the often chaotic world of TikTok viral marketing. Navigating TikTok Trends Navigating the ever-evolving landscape of TikTok takes agility as a marketer. TikTok users may want quick, often quirky content, but this doesn’t mean they are not highly engaged.

Checkout 219

Checkout Marketing Advertising Point of Sale 219

Retail TouchPoints

JUNE 1, 2022

This drove the 18% sales growth last year in brick-and-mortar stores, while ecommerce sales grew 14%. As Target CEO Brian Cornell said, “Our stores are at the very center of our strategy.” Checkout is moving to frictionless. About half of all checkout lanes are self-checkout and this percentage is growing weekly.

Checkout 291

Checkout Location Shopping Consumer 291

Retail TouchPoints

SEPTEMBER 1, 2023

Our regular Editor’s Perspectives column offer insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. Thank goodness this was set in the days before self-checkout, which would have robbed Lithgow’s character of the chance to help a lady in distress.

Supermarket 220

Supermarket Checkout Payment Services Point of Sale 220

Inside Retail

MARCH 12, 2024

Square’s Square for Retail POS is designed as a smart partner to connect every tool that keeps your retail business moving, allowing you to grow at scale, incorporating payments, inventory, e-commerce and beyond. Square’s system also allows retailers to accept returns at any location and seamlessly process exchanges.

Payment Services 130

Payment Services Accounting Promotions Point of Sale 130

I Vend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. The global market for mobile POS terminals was $36.07 billion (USD) in 2022 and is estimated to grow at 11.1% The sale is saved, and both retailer and the customer are happy. Sell anywhere.

Payment Services 52

Payment Services Point of Sale Inventory Management Checkout 52

Retail TouchPoints

NOVEMBER 18, 2021

Doors have opened on a new concept store from Starbucks and Amazon Go aims to combine comfort and convenience by bringing together the lounge aesthetic of a Starbucks café and Amazon’s Just Walk Out cashierless checkout tech.

Checkout 273

Checkout Location Payment Services Planning 273

Retail TouchPoints

SEPTEMBER 30, 2020

The experience will be in nearly 200 Walmart supercenters by the end of January 2021, as well as in select Health Centers and Neighborhood Markets, and Walmart will expand the redesign to nearly 1,000 stores byQ1 2022. Select locations will also have Scan & Go to help customers manage their checkout directly.

Shopping 232

Shopping Checkout Payment Services Kiosk 232

I Vend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. The global market for mobile POS terminals was $36.07 billion (USD) in 2022 and is estimated to grow at 11.1% The sale is saved, and both retailer and the customer are happy. Sell anywhere.

Payment Services 52

Payment Services Point of Sale Inventory Management Checkout 52