Remove ATS Remove Checkout Remove Customer Retention Remove Fulfillment
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Salesforce Predicts Just 1% YoY Online Sales Growth for U.S. Holiday Season

Retail TouchPoints

β€œFor the back-to-school season, 42% of consumers say they are spending more, but 57% are trading down for lower prices,” said Caila Schwartz, Director of Consumer Insights and Strategy for Retail and Consumer Goods at Salesforce during an Aug. 22, 2023 briefing.

Returns 244
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Planning to sell online in the US? Here are some tactics to ensure success

Inside Retail

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. Begin with baby steps, she advocates.

Planning 290
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7 Biggest Traps That Ecommerce Platforms Don’t Tell Retailers

Retail TouchPoints

A successful ecommerce website exceeds customer expectations when purchasing online, making the experience trustworthy, seamless and easy overall. Different fonts, colors and lack of functional buttons are common mistakes that customers often find discouraging, and they can even prevent sales from happening. Not Prioritizing SEO.

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How Retail Returns Influence Customer Retention

Retail TouchPoints

A person can be anywhere at any time, search your online shop, press a button, and magically a shipment arrives at their door. One way is to provide your buyers with the option of return shipping protection embedded directly into your customer-facing online shopping experience.

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The Limited Role of AI in Ecommerce

Retail TouchPoints

While AI presents vast possibilities to enrich this journey, it also ushers in significant challenges that could negatively impact customer retention and a brand’s bottom line. It’s about feeling valued, understood and genuinely catered to, long after the checkout process is complete.

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Retail Consumer Behavior Patterns and Shifting Dynamics: The Future of Retail & Retail Trends

RETAIL MANAGEMENT SOFTWARE

With consumers becoming more at ease with virtual space interactions, retail businesses have no choice but to ramp up their digital strategies and touchless technologies to meet the pent-up demand for seamless omnichannel operations. Self-service check-ins and checkouts have become the new norm, saving time and money for retailers.

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eCommerce Logistics for Retail Stores

Rain Pros

Customers can easily access different products, compare prices, discover new brands and make purchases from anywhere, anytime, at their own pace. It can differentiate retail stores online and put you ahead of your competitors by ensuring you can deliver the right products faster, to the right place, on time and at the right price.