Hyken

MAY 7, 2021

This week we feature an article by Saurav, a marketer and storyteller at Freshworks. He shares how brands can make their customers’ digital experiences more personalized. Have you recently taken your business online? Are you looking to make your digital customer experience more personalized?

Customer Experience 71

Customer Experience Checkout Business Communication Fulfillment 71

Hyken

MAY 7, 2021

This week we feature an article by Saurav, a marketer and storyteller at Freshworks. He shares how brands can make their customers’ digital experiences more personalized. Have you recently taken your business online? Are you looking to make your digital customer experience more personalized?

Customer Experience 56

Customer Experience Checkout Business Communication Fulfillment 56

Retail TouchPoints

JULY 2, 2021

This massive shift to digital has forced retailers to rethink how they do business, communicate with their customers, and find creative ways to stay ahead in the evolving retail landscape. Use your data to provide a great customer experience. In fact, 50% of retailers claimed bad data hurts their business (i.e.,

Payment Services 252

Payment Services Customer Experience Management Business Communication 252

Retail TouchPoints

OCTOBER 20, 2020

While the 99 speakers at the 2020 Retail Innovation Conference , held Oct. Dave Coles, Senior Partner Manager of eCommerce, Pinterest “Our thinking is that the value unlock is at the start of the customer journey with the discovery and automation phase. Shoppers need more than just a fast, convenient purchase at the best price.

Merchant Services 149

Merchant Services Shopping Consumer Business Communication 149

Retail Next

FEBRUARY 19, 2020

Moreover, customers today are very demanding. With a wealth of information at their fingertips, it doesn’t take much to snag the best deal. Squareup.com stated that 64 percent of SMBs said customers are more focused on finding the lowest prices versus supporting local businesses. Customers have different shopping habits.

Management 59

Management Marketing Shipping Shopping 59