ATS Business Communication Consumer Returns 
Independent Retailer
OCTOBER 12, 2021
Donnelley & Sons Company (RRD), a leading global provider of marketing and business communications, reveals that traditional marketing channels, including word of mouth, direct mail, and in-store signage, are largely untapped by marketers. Theme 3: Dear retailers, are you ready to return to normal?
Inside Retail
OCTOBER 24, 2021
Australian e-commerce is booming in the wake of the pandemic, with vast new groups of consumers coming into the market who have only recently latched onto the benefits of digital shopping, and businesses that have adopted strong customer service strategies delivered via mobile channels are being rewarded.
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Inside Retail
FEBRUARY 6, 2022
Usually, there’s a shift to more fulfilment options, perhaps adding one or two carriers to the mix – and according to ShipStation ANZ country manager David Boyer, this tends to be where the back of the business starts creaking. Finally, how do you offer a hassle-free way for customers to return items?”. Why isn’t it shipping?
Hyken
MAY 7, 2021
This week we feature an article by Saurav, a marketer and storyteller at Freshworks. Have you recently taken your business online? Live chat software is a messaging platform that allows customers to communicate with ser vice reps in real-time. Research indicates that tech-savvy consumers expect a response within 10 minutes.
Hyken
MAY 7, 2021
This week we feature an article by Saurav, a marketer and storyteller at Freshworks. Have you recently taken your business online? Live chat software is a messaging platform that allows customers to communicate with ser vice reps in real-time. Research indicates that tech-savvy consumers expect a response within 10 minutes.
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