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Managing retail touchpoints for a positive customer experience

Retail Focus

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . On the one hand, operational changes and on the other hand, changes linked to the user experience. Ghalia BOUSTANI, PhD.

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Managing retail touchpoints for a positive customer experience in an omnichannel context

365 Retail

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . On the one hand, operational changes and on the other hand, changes linked to the user experience. Ghalia BOUSTANI, PhD.

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Proximity retailing and current retail environmental paradoxes

Retail Focus

Senior retail consultant at Univers Retail | Published author | Visiting lecturer. In this context, a retailer provides door-to-door delivery services, at additional prices, to customers who are prepared to pay additional fees to have their purchases delivered to their door. Ghalia BOUSTANI.

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Payless Relaunches E-Commerce Business, Plans To Open 300-500 Stores

Retail TouchPoints

“We saw an opportunity for the brand to relaunch into the U.S. market, providing our community with the affordable, value-driven products they’ve always searched for, now across multiple categories, at a time when value couldn’t be more critical,” said Jared Margolis, Payless CEO in a statement. “We’re

Planning 197
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Amplify Your eCommerce Results with High-Converting Retail Product Pages

Wiser

For brands whose products are sold through third-party online retailers, maintaining control over how their products are advertised can be challenging. Limited influence over product descriptions, images, and pricing can result in inconsistencies in brand messaging and customer experience.

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5 Ways the In-Store Experience Shapes Retail in 2020

Retail Next

Now, the most successful retail stores place more emphasis on the shopper experience – even if that comes at the expense of some inventory space. View Point’s blog examined the customer experience and why it now matters more than ever. IoT Supply & Data Management.