Small Biz Trends

JULY 25, 2025

Utilize SEO and digital marketing strategies for increased visibility and customer acquisition. Fashion Subscription Boxes Launch subscription services that deliver trendy outfits or accessories to subscribers each month, fostering long-term customer retention. Monetize via sponsorships and affiliate marketing.

Fashion

Retail TouchPoints

SEPTEMBER 21, 2021

Leslie Hand, GVP of IDC Retail Insights, discusses the new parameters of the customer experience: “Think about the enhanced customer experience through one-to-one mobile and one-to-many streaming content personalization capabilities — we’re starting to see that pop up.

Payment Services

Independent Retailer

NOVEMBER 28, 2022

Create a More Customized Shopper Experience. According to the National Retail Federation, apparel had a higher rate of return than most other product categories. Put customers at the center of your return and exchange policy to avoid sending them running in the opposite direction. Make Your Returns Process Easy to Understand.

Returns

Retail Dive

JUNE 6, 2025

Dive Brief: Torrid could shrink its brick-and-mortar footprint by close to 30% in 2025, the plus-size apparel retailer said Thursday. These are locations with lower productivity, and sales customer retention rates from shuttered locations are about 60%, she said. Please let us know if you have feedback.

Payment Services

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

AI-driven apps for visual recognition are being used by followers to scan images and social media posts to dissect and identify each apparel worn by their favorite entertainer, sports athlete, etc. They’re also emphasizing on customer retention, rewarding and incentivizing current customers to spend more.

Retail Trends

Retail Dive

JULY 21, 2025

Innovation meets infrastructure These goals are lofty, and promise big payoffs in areas such as revenue generation, customer retention, and theft reduction. You can also marry that data with other metrics for use cases like dynamic pricing. Sign up A valid email address is required. Please select at least one newsletter.

Payment Services

Retalon

AUGUST 22, 2023

However, a good rule of thumb is CLV should be 3:1 of customer acquisition cost (CAC). Customer Retention Rate Definition The customer retention rate is the percentage of customers you retain over a given time period. High retention means customers repeatedly purchase from you vs. competitors.

Customer Retention