Apparel Customer Experience Management Store Layout 
Retail TouchPoints
AUGUST 17, 2023
Whether it’s the food and beverage sector, apparel and footwear or automobiles, direct-to-consumer businesses are grappling with the consequences of shifting consumer behaviors against the backdrop of an unpredictable global supply chain. These businesses find themselves at a demanding intersection.
Inside Retail
MAY 23, 2024
From training employees to optimising the store layout, every facet of the retail environment must resonate with the brand’s core values and ethos. It is essential for consistency, ensuring that the marketing promises are reflected in the customers’ real-world experiences.
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Retail TouchPoints
SEPTEMBER 19, 2023
With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.
Inside Retail
DECEMBER 4, 2023
It also marks Rebel’s first foray into new categories, such as specialised apparel and footwear for racing and trail running, even as it bolsters the retailer’s existing positioning as the ‘home’ of football and basketball in Australia. “I That is our aspiration.”
Retail TouchPoints
DECEMBER 25, 2023
Multinational athletic apparel retailer Lululemon recently announced its net revenue increased 20% (on a constant dollar basis) to $2.2 Comparable store sales increased 9%, and the company’s gross margin increased to 58.8%. Helping customers leave the store with everything they need is a key way to enhance the customer experience.
Retail TouchPoints
FEBRUARY 21, 2024
Stores also include a curated product mix that includes personal care items, apparel, snacks and refreshments, books, magazines and gifts, to ensure there’s an array of products that meet the needs of all possible visitors. The key is getting the “fundamentals” of good retailing right, according to Kloor. “You
Inside Retail
NOVEMBER 27, 2023
The journey towards this tech-augmented retail reality is exhilarating, filled with opportunities to craft unforgettable customer experiences, optimise operations and carve out a competitive edge in a bustling market. This is especially crucial in managing seasonal or event-driven merchandise.
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