Retail TouchPoints

JUNE 27, 2022

The combination of fierce competition for ad space and a reduced ability to target high-intent consumers has made it increasingly difficult for businesses to get the return they need to justify the spend. Employees are not recommending for the masses, they are helping consumers with their specific needs.

Advertising 242

Advertising Employee Engagement Consumer Marketing 242

Retail TouchPoints

AUGUST 15, 2022

In some cases, they’re even returning to the channels of yester-year to shake things up. In fact, the use of traditional media — such as TV, radio, direct mail and outdoor advertising — as a customer acquisition tool rose from 29% in 2021 to 51% in 2022, second only to email outreach (68%).

Drop-Shipping 184

Drop-Shipping Shipping Outdoor Customer Retention 184

I Vend

DECEMBER 13, 2022

Increase employee engagement by 20-30%. Increase shareholder returns – retailers with consistently high customer-satisfaction scores have a three times higher return. Increase customer satisfaction by up to 20%. Increase sales conversion by 10-15%.

Promotions 95

Promotions Employee Engagement Checkout Returns 95

Indigo 9 Digital

MARCH 11, 2022

With this is mind a number of Nordstrom stores offer a wide variety of services including: shoe repairs, personal styling, gift wrapping, a place to drop off online returns from other retailers, onsite alterations and tailoring, charity donation drop off, dry cleaning, merchandise monograming, and an endless array of beauty services.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52