Retail TouchPoints

JANUARY 15, 2024

Among the current top use cases for AI in retail are: Store analytics and insights; Personalized customer recommendations; Adaptive advertising, promotions and pricing; Stockout and inventory management; and Conversational AI. But many of these tasks may just represent the low-hanging AI fruit.

Loss Prevention 294

Loss Prevention Planning Customer Experience Inventory Management 294

Retail TouchPoints

MARCH 25, 2024

This year, we’ll hear senior-level executives’ perspectives on how customer experiences are evolving as content, community and commerce converge. With an emphasis on customer experience, RICE has three tailored tracks to reflect the distinct interests and needs of its key audience members.

Social Commerce 197

Social Commerce Loss Prevention Customer Experience Customer Retention 197

Indigo 9 Digital

MARCH 11, 2022

By Tricia McKinnon For as much as we hear the words “the customer experience” the experience we have with many retailers often feels less than ideal. In defence of the retail industry delighting customers is not an easy thing to do. Nordstrom is making a bet that services are key to a great customer experience.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52

Wiser

APRIL 26, 2022

Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. Often, merchandising includes things like creating a pricing strategy, display design and layout, loss prevention, and store upkeep. Customers want to feel important.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Wiser

JUNE 18, 2019

Security and Loss Prevention. In retail, facial recognition can be leveraged by loss prevention teams to monitor shoppers for possible criminal behavior. Facial recognition has several use cases, including a few specific to the retail industry. Currently, the biggest use for facial recognition is security.

Consumer 74

Consumer Loss Prevention Checkout Kiosk 74

365 Retail

MAY 5, 2023

This level of interactivity and personalization enhances the overall shopping experience, making it more enjoyable and efficient for customers while increasing sales and brand loyalty for retailers. Retailers can analyze facial expressions to gain insights into customer emotions and reactions to products, displays, and store layouts.

Store Layout 80

Store Layout Promotions Inventory Management Advertising 80