article thumbnail

AI Isn’t Going Anywhere: How Retailers Plan to Deploy the Tech in 2024

Retail TouchPoints

Among the current top use cases for AI in retail are: Store analytics and insights; Personalized customer recommendations; Adaptive advertising, promotions and pricing; Stockout and inventory management; and Conversational AI. But many of these tasks may just represent the low-hanging AI fruit.

article thumbnail

Retail Innovation Conference & Expo 2024: The Latest News on Sessions, Speakers & Experiences

Retail TouchPoints

Content Marketing, advertising and digital practitioners can expect candid conversations on new channels and tactics that drive acquisition and retention. Collins argues that true cultural engagement is the most powerful vehicle for influencing consumer behavior.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Facial Recognition: Will Consumers Welcome the Technology?

Wiser

Perhaps more importantly, will consumers welcome the technology? Security and Loss Prevention. In retail, facial recognition can be leveraged by loss prevention teams to monitor shoppers for possible criminal behavior. Better Consumer Data. Consumer Sentiment on Facial Recognition.

article thumbnail

Loyalty Is The Key To Survival For Retail

Retail TouchPoints

Greg Matson : A similarity we found was that the best loyalty programs weren’t about accumulating points, but instead leveraging the key strength of what the business and brands do best for its consumers. Instead, this is more of a moment of focus on the consumer base that already exists.

article thumbnail

5 Key Business Challenges Behind Your Merchandising Strategy

Wiser

Often, merchandising includes things like creating a pricing strategy, display design and layout, loss prevention, and store upkeep. Having a well-planned store layout and monitoring your inventory makes it easier for consumers to find your products and increases the number of products purchased.

article thumbnail

These Were the Top Retail Stories of 2022

VMS

But backrooms filled up, investment money dried up, inflation cut into consumable income, workers sought to organize and loss prevention became a top-of-mind concern. And how can that not have an effect on consumers’ minds? Advertisement. Retail prices have inflated and consumer demand has softened.

article thumbnail

10 Ways to Improve the Customer Experience in Retail

Indigo 9 Digital

And given the growth of DIY videos on YouTube there is a clear demand by the market for consumers to become experts by learning from other experts. Best Buy realized that with the fast pace of technological change consumers needed help determining what products to buy. Classes can be offered by almost any retailer that sells a product.