Inside Retail

MARCH 17, 2025

It can be easier when youre backed by the right logistics and shipping partner. 1 With international markets beckoning, more Australian e-commerce businesses are seizing the opportunity to expand overseas. 1 With international markets beckoning, more Australian e-commerce businesses are seizing the opportunity to expand overseas.

Merchant Services 179

Merchant Services Shipping Payment Services Checkout 179

Retail TouchPoints

NOVEMBER 5, 2021

Over the last 20 years of holiday shipping, we’ve seen how the most successful online retailers prepare for a stellar holiday selling season. After retailers finalize all inventory shipments and secure holiday storage, it’s time to implement a strong integrated digital marketing strategy. What is content marketing?

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Marketing Advertising Consumer Shipping 306

Retail TouchPoints

FEBRUARY 17, 2025

Whether shipping directly to customers’ homes, enabling curbside pickup or restocking store shelves, consistently improving speed, accuracy and adaptability is crucial for meeting shopper expectations and maintaining market share. The American Staffing Association forecasted warehouse and transportation job openings of 1.7

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Fulfillment Inventory Turnover Apparel Shipping 214

Retail TouchPoints

MAY 13, 2025

Autocomplete tools both complete and verify data in real time during online checkout, account creation or in-store registration. Mistakes are stopped at the door, preventing bad data from perpetuating its way into your fulfillment, returns and marketing campaigns, where data inaccuracies are more expensive to fix.

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Shipping Fulfillment Checkout Customer Experience 147

Inside Retail

NOVEMBER 28, 2023

Email marketing flows are crucial for crafting a seamless and personalised customer journey. With Klaviyo , an intelligent marketing automation platform, retailers can set up automated email flows triggered by specific customer actions, ensuring timely and relevant communication.

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Marketing Drop-Shipping Promotions Checkout 287

Retail Focus

APRIL 30, 2025

Diversifying supply chains enhances resilience and reduces single market dependency which is a critical component of a global growth strategy. Asia Pacific has a retail market accounting for 37% of global sales ($4tn), expected to hit 40% by 2028. The Australian retail market was valued at AUD 534.54 from 2025 to 2034.

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Fulfillment Retail Marketing Shipping Marketing 147

Inside Retail

DECEMBER 15, 2021

Affiliate marketing has become a multi-billion dollar industry globally – but in Australia, the concept remains shrouded in suspicion, largely misunderstood by consumers. Its share of the broader e-commerce market is just a fraction of that in China or the US. Around a quarter of affiliate marketers are working in the fashion sector.

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Marketing Payment Services Wholesale Apparel 264

Inside Retail

OCTOBER 20, 2024

Are you ready to capitalise on the sales surge and capture your share of this growing market? Meet these demands by offering seamless checkout experiences and competitive shipping rates. For many, the next few weeks could account for up to two-thirds of annual profit. Start Shipping Today. per cent from last year.

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Shipping Checkout Fulfillment Accounting 130

Retail TouchPoints

JANUARY 25, 2022

Let’s dive into some small ideas that can help tackle big goals: 1) Think Big: Increase customer engagement with more interactive marketing. If shipping is delayed and orders are late, tell your customers. Evolving a retailer’s marketing strategy and approach can take time. Act small: Use a QR code! The QR code is back.

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Management Marketing Customer Experience Inventory Management 264

Inside Retail

JUNE 4, 2024

Harnessing the expertise of platforms such as Startshipit, together with our simple, reliable shipping solutions, can unlock significant opportunities.” Today, the brand is shipped to more than 190 countries and has a loyal following of fashionistas, thought leaders, and celebrities.

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Fashion Payment Services Shipping Wholesale 259

Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. Combine that with concerns about shipping delays for those products that are in stock and it should come as no big surprise that gift cards are looking pretty good to shoppers this year.

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Shopping Shipping Consumer Planning 312

Retail TouchPoints

OCTOBER 14, 2021

To say everyone is worn out is probably an understatement, and by all accounts marketers in particular are feeling the pressure — a staggering 70% of marketing executives said the pandemic has left them “completely exhausted,” according to a new report from Accenture Interactive. Forget About Personalization, Focus on Relevancy.

Marketing 299

Marketing Promotions Consumer Customer Experience 299

Inside Retail

DECEMBER 3, 2024

Haul positions Amazon to directly compete in the fast-growing discount retail market, particularly against established players like Temu and Shein, which have gained substantial market share in recent years with their low-price business models. According to Statista, the US e-commerce market is estimated to generate US$1.2

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Shipping Marketing Accounting Consumer 130

Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. Begin with baby steps, she advocates.

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Planning Shipping Returns Customer Retention 290

Retail Focus

MARCH 25, 2025

Retailers face mounting expenses throughout supply chains, from manufacturing to shipping fees. Furthermore, e-commerce relies on data to quickly modify pricing strategies in response to market conditions. During inflation, many discount retailers increase their market share, while others struggle.

Consumer 130

Consumer Drop-Shipping Shipping Store Layout 130

Inside Retail

DECEMBER 10, 2023

From the moment a purchase is confirmed to when it arrives at the customer’s doorstep, Klaviyo ’s intelligent marketing automation tools track progress and inform customers where their eagerly anticipated purchase is at. With Klaviyo, you can: Automate insightful shipping notifications that are triggered by real-time events.

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Shipping Accounting Marketing Promotions 290

Retail TouchPoints

DECEMBER 25, 2024

Customers are attracted to free return shipping, refunds, and no questions asked policies. Retailers that have tried to prevent these behaviors have begun implementing strategies to account for frequent and fraudulent returns. Georgia Leybourne is Chief Marketing Officer at Linnworks.

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Returns Wholesale Management Shipping 162

Retail TouchPoints

APRIL 25, 2022

Sales-to-inventory forecasting not only determines sales numbers but also informs other business decisions, ranging from hiring and resource management to marketing decisions and inventory and shipping procedures. Navigating the Dynamic and Evolving Shipping Industry.

Supply Chain Management 329

Supply Chain Management Inventory Management Shipping Management 329

Inside Retail

JUNE 13, 2023

For retailers selling products online across multiple markets on- and off-shore, selecting shipping partners can be a significant pain point in time, cost and convenience. We save our customers time, trouble and money on all their shipping needs,” explains Nicholas Woodward, country manager for Pack & Send Australia. “We

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Shipping Fulfillment Technical Support Inventory Management 246

Retail TouchPoints

AUGUST 7, 2023

After several years of declines and a host of executive switch-ups (particularly in the CEO role), Wish began a major overhaul of its business (still underway) and launched a marketing blitz to “reintroduce” itself to consumers in August 2022. The trade-off is long shipping times, another thing Wish is working hard to improve.

Merchant Services 245

Merchant Services Drop-Shipping Shipping Payment Services 245

Inside Retail

APRIL 6, 2021

The platform allows small businesses and online retailers to choose a preferred carrier, print shipping labels and track packages from a centralised service, and enables easy integration of a businesses online operations. Pitney Bowes has today launched its online parcel delivery platform, SendPro Online, in Australia.

Shipping 259

Shipping Accounting Planning Management 259

Retail TouchPoints

JULY 2, 2024

I’m going to flood the market with an undercut of the same product.’ The innovation that we at Faire brought to the market was offering free returns and net-60 payment terms. Then with Faire Insider you can get things like free shipping, which is a huge cashflow change for us.”

Wholesale 264

Wholesale Merchant Services Marketing Payment Services 264

Inside Retail

JULY 2, 2024

I’m responsible for the profit and loss of the international markets. There are two areas that I’m less involved in: merchandising, because you need a very large team to run that, and brand marketing. When I was at Shopbop I was only allowed to do marketing. IR : And what did the data suggest?

Payment Services 246

Payment Services Shipping Returns Marketing 246

Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers. Each option has its benefits and disadvantages.

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Fulfillment Shipping Inventory Management Management 331

Inside Retail

MARCH 10, 2022

Technology company Shippit has teamed up with Uber to launch one-hour shipping in Australia. According to Future of Delivery Report 2022, in the next five years, Asia Pacific will be the largest regional parcels market by value, accounting for around 42 per cent of a global market.

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Fashion Shipping Checkout Accounting 246

Retail TouchPoints

JULY 27, 2021

After all, they will be the ones to bring to life in-store pickup, ship-from-store fulfillment, the endless aisle and other omnichannel experiences. It’s also important to examine reject rates for ship-from-store and buy online, pick up in-store purchases. You’re Losing Money on Every Order Due to High Shipping Costs.

Shipping 312

Shipping Fulfillment Inventory Management Customer Experience 312

Retail TouchPoints

OCTOBER 4, 2021

As the United Kingdom hastened to exit from the European Union, restricting access to the European single market that accounted for 50% of imported goods, supply chain disruption was inevitable for UK businesses dependent on EU suppliers. Import and Export — a Brexit Conundrum.

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Shipping Supermarket Consumer Accounting 278

Retail TouchPoints

NOVEMBER 4, 2020

In 2019 , the total market share of online U.S. Without proper identification of the individuals behind transactions or new account openings, it’s difficult for retailers to tell the difference between good customers and bad actors, and therefore easier for fraudulent activity to slip through. The Harmful Impact of Digital Fraud.

Merchant Services 317

Merchant Services Payment Services Accounting Jewelry 317

Retail TouchPoints

NOVEMBER 25, 2020

“With COVID and recent market dynamics, tracking variable costs in real time becomes even more important. “Shopper behavior is also less predictable today, requiring more creative experimentation in merchandising and marketing. . Mejuri uses the real-time tracking to swiftly, and fluidly, pivot strategies.

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Markdowns Fulfillment Shipping Marketing Spend 251

Retail TouchPoints

DECEMBER 30, 2021

Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Scammers gather financial account information and government program ID numbers to take over accounts, divert funds and commit identity fraud. K eep bots out of your customers’ accounts and checkout.

Merchant Services 298

Merchant Services Accounting Payment Services Returns 298

Retail TouchPoints

AUGUST 29, 2024

Chinese Shopping Apps’ Market Share Increasing Value-seeking consumers are choosing deep-discount Chinese shopping apps like Temu, Shein and, increasingly, TikTok. Overall, Salesforce predicted that Chinese shopping apps will account for just over one in five ( 21% ) purchases this holiday season.

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Consumer Shipping Accounting Planning 278

Retail TouchPoints

SEPTEMBER 22, 2023

Great Omnichannel Experiences Win Customers Consumers expect great omnichannel experiences — from fast shipping to buy online, pick up in-store (BOPIS): 83% of consumers search elsewhere if they can’t find fast shipping options. 92% of consumers shop elsewhere to save on shipping , leading to cart abandonment.

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Shipping Wholesale Fulfillment Consumer 264

Inside Retail

FEBRUARY 16, 2025

Moreover, customers compliment Supres wide range of payment and flexible shipping options and authority to leave deliveries. However, Osthus said that Humii found an inconsistency as the company advertises free shipping on first orders over $30, its checkout requires spending at least $50.

Payment Services 130

Payment Services Checkout Drop-Shipping Advertising 130

Retail TouchPoints

OCTOBER 1, 2021

Inability to scale: What happens if you just executed a successful marketing campaign and demand for your product skyrockets? By concentrating less on logistics, businesses should focus on what they do best — designing, marketing and selling — in order to grow the business. Outsourcing Fulfillment.

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Fulfillment Shipping Accounting Management 279

Retail TouchPoints

OCTOBER 28, 2021

Add this product surplus to heightened consumer concern about shipping times and product availability, and you have all the makings of a secondhand-heavy holiday season. Collectively, that would account for approximately $69.2 faster than offline resale and accounting for the majority of all resale by 2026. billion this year.

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Shipping Consumer Accounting Apparel 279

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. This is both more complex and more top-of-mind due to ESG [environmental, social and governance]; no one likes to ship air.”

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Fulfillment Shipping Supply Chain Management Consumer 278

Retail TouchPoints

OCTOBER 6, 2023

Brands can delve into historical sales data, market trends and consumer insights to predict their seasonal demand patterns while factoring in changes based on promotions and actual sales. This can include critical insights gathered from metrics such as pick accuracy, on-time shipping, on-time in-full and delivery success rates.

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Fulfillment Returns Shipping Promotions 310