Retail TouchPoints

JUNE 12, 2023

Chico’s FAS has appointed David Oliver, SVP – Finance, Controller and Chief Accounting Officer, to the role of EVP – CFO and Chief Accounting Officer, effective June 24, 2023. Current EVP – CFO Patrick Guido has resigned to accept a position at another company where he can be located closer to his family.

Finance 237

Finance Accounting Location Planning 237

Retail TouchPoints

JANUARY 12, 2024

Amazon ’s cashierless Just Walk Out technology has been deployed in more than 120 third-party locations, including airports, stadiums, university campuses, convenience stores and theme parks. Employees can look up receipts and account balances in the hospital’s badge pay web portal or mobile app.

Payment Services 249

Payment Services Accounting Checkout Apparel 249

Retail TouchPoints

JANUARY 17, 2024

Ikea , which debuted its Plan and Order Point store format in Dallas in November 2023 , will add four additional locations this year, with more to follow. Smaller than traditional Ikea brick-and-mortar locations, these stores offer design consultations and serve as customer pickup points.

Planning 147

Planning Location Accounting Shopping 147

Wiser

OCTOBER 23, 2018

Scorecards are ideal for brands and retailers to measure their in-store partners in areas of merchandising compliance and store operations. To explore why we’ve created a new whitepaper titled Display and Merchandising Compliance: Ensure Accountability and Actionability. How to measure in-store compliance.

Accounting 60

Accounting Store Operations Location ATS 60

Retail TouchPoints

FEBRUARY 26, 2024

Falling Back in Love with the Business He’d Grown Up In Since the acquisition of that first store in 1954, Daniel’s Jewelers has slowly grown through three generations of the Sherwood family, now encompassing 107 locations across six states, from California to Florida.

Loss Prevention 289

Loss Prevention Jewelry Payment Services Accounting 289

Mass Relators

NOVEMBER 30, 2021

WOONSOCKET, R.I. – CVS Pharmacy is now offering Spoken Rx, its proprietary audio prescription label solution, in all its nearly 10,000 pharmacy locations nationwide, including more than 1,700 CVS Pharmacy locations within Target.

Location 52

Location Accounting Store Operations Consumer 52

Retail TouchPoints

JULY 20, 2023

The identification, payment, loyalty membership and entry solutions are currently deployed at a total of more than 400 locations in the U.S., The Amazon Web Services (AWS) technology also has been deployed by other brands, including select Panera Bread locations.

Payment Services 228

Payment Services Planning ATS Supermarket 228

Retail TouchPoints

AUGUST 4, 2023

L.L.Bean will open four new stores this fall, two in Massachusetts and two in Quebec, along with a French-language ecommerce site to support its Canadian stores. wholesale accounts, along with 10 independent specialty retailers in the southeastern U.S.

Specialty Retailers 246

Specialty Retailers Wholesale Planning Outdoor 246

Retail TouchPoints

AUGUST 29, 2023

The cashierless tech has been making inroads at a number of different retailing venues: Sainsbury’s deployed the Just Walk Out technology at a convenience store in November 2021 ; In March 2023 , the technology was reportedly expanding to 200 Panera Bread locations; and Six Flags and Coors Field added Amazon’s cashierless tech in May 2023.

Checkout 205

Checkout Payment Services ATS Accounting 205

Retail TouchPoints

MAY 9, 2024

Rehana’s Cosmetics , a perfume and cosmetics store located just blocks from the Macy’s flagship in midtown Manhattan, allegedly held more than $1 million in goods stolen from retailers including Macy’s, Ulta Beauty, CVS, Walgreens and Rite Aid.

Sporting Goods 147

Sporting Goods Accounting Location Store Operations 147

Retail TouchPoints

SEPTEMBER 22, 2023

Separate logistics from locations: Warehousing and distribution locations constrain traditional supply chains. There’s a different approach: Use networks and technology to separate logistics from locations. Previously, Lawrence was Director of Strategic Accounts, and prior to Flexe, he worked in various consulting roles.

Shipping 255

Shipping Wholesale Fulfillment Consumer 255

Retail TouchPoints

OCTOBER 4, 2021

members accounted for half its sales in the country in the first half of fiscal 2021. The company is aware of the precarious position of many mall-based retailers, and the filing noted the ways it is expanding its presence into other locations. As of July 2021, the retailer had 6.5 million members worldwide, and U.S.

Jewelry 271

Jewelry Accessories Accounting Location 271

Retail TouchPoints

FEBRUARY 7, 2023

Former Interim CFO Laura Crossen will continue as Chief Accounting Officer. The company has closed its remaining 50 Harmon stores as well as a number of underperforming Bed Bath & Beyond and buybuy BABY locations. The filing also noted that the retailer has hired Holly Etlin as its Interim CFO.

Accounting 254

Accounting Location Store Operations Finance 254

Retail TouchPoints

APRIL 6, 2023

billion in retail sales annually through more than 500 owned retail stores, 7,000 wholesale accounts and ecommerce in 35 countries. “As With Boardriders’ proven retail playbook, we also see tremendous opportunities to accelerate the expansion of its shop-in-shops, branded retail stores, wholesale and ecommerce worldwide.”

Wholesale 226

Wholesale Accounting Management Location 226

Retail TouchPoints

OCTOBER 30, 2020

The retailer will continue selling the items in the stores that carry them, which account for approximately half its footprint. “We Walmart also banned customers from carrying firearms in stores located in open carry states unless law enforcement officers are present, though the retailer’s concealed carry policy remained the same.

Accounting 290

Accounting Location Store Operations ATS 290

Retail TouchPoints

NOVEMBER 3, 2022

To combat this threat, midsize retailers would be wise to focus on the top three causes of loss, which account for more than 60% of all insured losses, according to QBE North America’s claims data for the accident years 2019-2022 as of this February.

Accounting 272

Accounting Returns Management Advertising 272

Retail TouchPoints

APRIL 10, 2023

found Dollar General’s Victory Drive location also exposed workers to fire and entrapment hazards by locking an emergency exit door. The location also had boxes and merchandise stored in an unsafe manner, exposing workers to struck-by hazards. OSHA’s investigation in Columbus, Ga.

Merchandise Store 224

Merchandise Store Location Accounting Customer Experience 224

Retail TouchPoints

MAY 29, 2020

Nordstrom, like many other department stores, had a much weaker quarter: overall sales fell 40% , with full-price locations dropping 36% and the off-price division declining 45%. The declines were attributed to store closures, though the retailer has reopened about 40%.

Department Stores 154

Department Stores Operating Expenses Store Operations Apparel 154

Retail TouchPoints

NOVEMBER 9, 2022

Customers can use either the DoorDash app or website, and members of the Sephora Beauty Insider loyalty program can earn points for these purchases by linking their account on the DoorDash app’s Sephora store page. BJ’s Wholesale Club selected DoorDash as its grocery delivery partner across 226 stores in March 2022.

Fulfillment 270

Fulfillment Wholesale Accounting Consumer 270

Retail TouchPoints

JULY 9, 2021

Many others are seeing the benefits of outsourcing comprehensive energy efficiency as a service from reliable providers, and they have recently expanded their retail energy savings across multiple store locations. Lighting accounts for 50% of energy costs for non-food retailers. The typical retail store costs $0.71

Management 264

Management Accounting Customer Experience Finance 264

Retail TouchPoints

DECEMBER 22, 2020

Using Walmart.com or the retailer’s app, they will receive a return code/QR code that they can take, along with the packaged item, to a FedEx Office location. Customers without access to a printer at home can choose the “Drop off at FedEx” return method.

Returns 239

Returns Drop-Shipping ATS Shipping 239

Retail TouchPoints

SEPTEMBER 29, 2020

To make it easier for customers who no longer wanted to interact with another person for health or safety reasons, Brazeal suggested that retailers tap their ecommerce systems “to self-navigate that product journey” in stores. Location Intelligence Proving its Worth During COVID Recovery.

Payment Services 269

Payment Services Fulfillment Location Shipping 269

Retail TouchPoints

NOVEMBER 10, 2022

Beginning in 2024, nearly all remodels and new stores will feature the majority of the reimagined store design elements, which include: Full range of merchandise: The larger Target stores will offer shoppers expanded food and beverage options, exclusive brand partnerships and a curated mix of private labels and national brands; More space: The new (..)

Fulfillment 262

Fulfillment Store Layout Planning Accounting 262

Retail TouchPoints

OCTOBER 2, 2023

Security issues are top-of-mind with retailers: theft and threats of violence in retail locations are making headlines, including Target ’s recent announcement that it would close nine stores in four cities. Body cams help us hold both the public and our officers accountable,” Bernhjelm added. Due to its size ( 5.6

Loss Prevention 244

Loss Prevention Accounting Location Store Operations 244

Retail TouchPoints

AUGUST 9, 2022

You can’t do that unless you have integrations in place that allow the staff to see [that information], which can require connections to ERP, accounting, CRM and web analytics solutions.”. Many of these integrations also need to happen in real time, which is part of making the appointment scheduling process engaging and experiential.

Advertising 293

Advertising Accounting Consumer Location 293

Inside Retail

JUNE 20, 2021

At Coles’ Strategy Day on Thursday, the company said this will account for about 60 per cent of capital expenditure (capex), while 20 per cent will go towards 50 store renewals and 20 new stores. times more with Coles in total, than those that only shop in store”. Coles’ decision to up capital investment in FY22 to $1.4

Fulfillment 246

Fulfillment Supermarket Customer Experience Shopping 246

Retail TouchPoints

OCTOBER 11, 2023

However, ensuring compliance is especially tricky for retailers operating in multiple markets, as labor stipulations will vary from location to location and any changes must be made in time with laws taking effect. Leaders should be ready to adopt new best practices quickly to protect this vulnerable class of employees.

Management 272

Management Location Accounting Planning 272

Retail TouchPoints

AUGUST 23, 2023

In its stores, only one sample of each clothing item is displayed, and consumers use QR codes in the app to request a specific size be sent to fitting rooms or to the counter for purchase. In fact, most consumers (61%) report that they consider their smartphone “very important” while shopping in stores.

Drop-Shipping 209

Drop-Shipping Visual Merchandising Consumer Apparel 209

Retail TouchPoints

MARCH 3, 2021

Paper Source already has begun closing 11 of its underperforming locations but will keep the remaining 147 stores and its ecommerce site open throughout the bankruptcy proceedings. The retailer has received a stalking horse bid from its current lenders, led by MidCap Financial, that would provide $16.5 million in financing.

Planning 299

Planning Finance Accounting Location 299

Retail TouchPoints

MAY 10, 2022

Countrywide alerts from publicly available weather services are not helpful to a location-specific business when they address an entire country (or significant parts of it). This way, you can efficiently and effectively prepare for the specific threat with the least possible disruption to operations. Know Your Vulnerabilities.

Planning 252

Planning Location Fulfillment Management 252

Retail TouchPoints

JULY 9, 2020

Ascena Retail Group is reportedly preparing to file for Chapter 11 bankruptcy and shutter at least 1,200 of its 2,800 locations, people familiar with the matter told Bloomberg. The company closed all stores and furloughed all store associates in March at the height of the shutdown. Brick-and-mortar accounts for 60%.

ATS 191

ATS Accounting Location Store Operations 191

Retail TouchPoints

MARCH 24, 2023

By accessing historical and real-time data from any device, managers can monitor operations from across the sales floor or from an entirely different location. Happier customers buy more and buy more often, so why not position certain items in strategic locations around the store?

Management 278

Management Customer Experience Location Accounting 278

Retail TouchPoints

JANUARY 4, 2023

By 2025, mobile sales are expected to account for 44% of retail ecommerce in the U.S., Empowering customers to quickly locate and refine items in their search reduces fatigue and makes browsing new products more engaging. Another way to modernize product discovery is by enhancing how customers browse and search for products.

Comparison Shopping 267

Comparison Shopping Consumer Shopping Customer Experience 267

Retail TouchPoints

MAY 3, 2023

There is greater demand for transparency and active participation in sustainable practices from retailers across the spectrum, and consumers, especially Gen Z, are holding brands accountable for greenwashing through their spending power.

Visual Merchandising 266

Visual Merchandising Consumer Inventory Management Customer Experience 266

Retail TouchPoints

OCTOBER 23, 2020

plans to shrink its store footprint by 350 locations as the retailer works to return to profitable growth in 2021, according to CNBC. Longer-term, the company plans to reconfigure its operations so that 80% of revenue comes from ecommerce and off-mall locations by January 2024.

Returns 186

Returns Apparel Planning Accounting 186

Retail TouchPoints

JANUARY 25, 2023

Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. In Q3 2022, ecommerce accounted for less than 15% of all retail sales. Even the mirrors are lit for optimal selfie results.

Store Layout 225

Store Layout Sporting Goods Consumer Location 225

Retail TouchPoints

DECEMBER 4, 2023

Their critical shortcoming is the lack of valuable metadata, including data collected from barcode scans, pedometer readings, timing and location. Armed with these insights, retailers can enhance efficiency, reduce employee workloads and streamline operations.

Operating Expenses 246

Operating Expenses Shipping Accounting Shopping 246