Accounting Drop-Shipping Returns Store Operations 
Retail TouchPoints
AUGUST 16, 2021
Returns provide brands and retailers the opportunity to delight their customers. market saw over $400B in returns in 2020. If this dollar value were a proxy for revenues, the returns channel would be the second largest global retailer behind Walmart. That is a significant amount of capital tied up in the returns channel!
Retail TouchPoints
DECEMBER 22, 2020
Seeking to minimize customers’ return complexities, Walmart has partnered with FedEx for at-home pickup of unwanted gifts or ill-fitting apparel. Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app.
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Retail TouchPoints
MARCH 2, 2021
It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. More Online Sales Means More Returns.
Retail TouchPoints
AUGUST 23, 2023
Retailers need to make sure their in-store and online spaces can meet those demands. With more people returning to in-store shopping as the pandemic has eased, brands are leaning into the phygital trend by designing physical stores that reflect popular elements of the online experience.
Retail Next
OCTOBER 1, 2019
Here are three of the company’s practices you can mimic, and a couple that are best to drop. If they want to communicate with a person, doing that is as easy as answering a few questions from drop-down menus, then choosing the preferred method of contact. DROP: Alleged Poor Treatment of Workers.
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