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The Login Effect: The Role of Customer Authentication Psychology in Retail Success 

Retail TouchPoints

As a retailer, your login process affects customer behavior and loyalty. This login effect means that first impressions of your retail site are often formed during account creation and that all future login interactions impact your customers’ perception of your retail experience.  

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How the Subscription Economy Is Reimagining Every Industry

Retail TouchPoints

While subscriptions have been an option for consumers in a number of retail environments — from apparel and pet supplies to media consumption — the COVID-19 pandemic accelerated the adoption of subscriptions in a variety of industries that turned to payment technology to adapt their business. Ralph Dangelmaier is CEO of BlueSnap.

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How Ecommerce Retailers Can Prepare Now for Back-to-School 2022

Retail TouchPoints

Give Back-to-School Shoppers Alternative Payment Options. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout. This alternative form of payment was popular with all age groups in the survey, although the reasons for its popularity seem to vary by generation.

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What Can Retail Learn from Other Industries as UK Businesses Endure Another Tough Year?

365 Retail

Platforms like Karamba offer live casino experiences that mimic playing at a brick-and-mortar casino, complete with real dealers and interactive gameplay. This combination of technology and reality ensures that customers still feel connected to the traditional casino experience. More and more, shoppers want quick and easy transactions.

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The Future of Customer Service: How Ticketing Systems, Content and Chat Are Changing the Game

Retail TouchPoints

And the main reason they don’t allocate enough finances to the customer service department is that it’s difficult to tie it to revenue generated. But customer service must be prioritized by every organization. Here are three data-backed reasons why: Good customer service leads to increased customer retention rates. ?

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2023: The Year of Customer Retention? Retail Tech Predictions

Retail Assist

Brand advertising spend on some of these channels may reduce in favour of retail media networks: these are expected to grow as large retailers look to leverage their digital platforms to generate advertising revenue from their valuable real-time first-party data insights. .

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How Merchgirls supercharged business growth by 300% during the pandemic

Inside Retail

Shippit was their first-ever platform for national freight, replacing the dated, manual process of fulfilling orders over the phone, including updating addresses manually and processing payments over the phone. Learn more about how Shippit can support your business, talk to our experts today!