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The Power of Pricing: How to Secure the Buy Box at Higher Rates

Wiser

This could involve maintaining a high seller rating, offering competitive shipping options, and ensuring a good customer experience to secure positive reviews. The goal is to demonstrate value beyond just price, emphasizing the reliability and quality of your service. What Makes You Buy Box Eligible?

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Business Growth through Digital Transformation: The Case of Premium and Luxury Brands

Retail Focus

Luxury brands aim to create a customer experience that is seamless and consistent across physical stores, online platforms, mobile apps, and social media. Luxury brands prioritise the customer experience in their digital transformation efforts.

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Guest Post: Customer Pain Points – How to Identify and Address Them

Hyken

A customer pain point is a distinct issue that your customers or prospects encounter during contact with you at various touchpoints. According to customer service best practices, understanding what customers want should be the first step for firms. Customer pain points are as broad and varied as prospective customers.