Retail TouchPoints

MARCH 4, 2021

To put the risk-averse shopper’s mind at ease, many retailers have had to find ways to handle this influx of inquiries from customers. Grocers, like Morrisons in the UK, used Amazon Connect to immediately respond to the challenges of the pandemic. As their customers evolve, it is imperative that retailers keep pace.

Shopping 237

Shopping Grocer Accounting Store Operations 237

Retail TouchPoints

APRIL 6, 2023

The solution provider noted that grocers using its solution typically see a 3% sales increase, significant improvement in inventory turns and up to 25% less food waste — a result that would support the supermarket retailer’s sustainability goals.

Payment Services 218

Payment Services Supply Chain Management Supermarket Accounting 218

Retail TouchPoints

FEBRUARY 8, 2023

billion in volume over the previous year and store brands accounted for $199 billion worth of dollar sales across all the major retail channels, an all-time record. One way is through thoughtfully designed private label grocery brands — beloved because they’re generally cheaper than the name brands, without a steep drop in quality.

Supermarket 244

Supermarket Grocer Consumer Accounting 244

Cisco Retail

APRIL 9, 2021

This move put all grocery store chains on notice: Digitally transform or perish. But traditional brick-and-mortar grocers are unlikely to have all the expertise in house to go it alone. To better serve its customers and complete more strongly, this grocer decided to simplify its operations by adopting a cloud-first strategy.

Grocer 61

Grocer Payment Services Customer Experience Management 61