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2023: The Year of Customer Retention? Retail Tech Predictions

Retail Assist

More shops have shut down in the last five years (according to the Centre of Retail Research which found 17,145 shops in the UK closed for good in 2022), but stores are still fundamental to the omnichannel experience. Physical retail accounts for 75% of sales in the UK and new stores are opening all the time.

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Retail Consumer Behavior Patterns and Shifting Dynamics: The Future of Retail & Retail Trends

RETAIL MANAGEMENT SOFTWARE

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Here Are The Ten Emerging Retail Trends We Predict For 2022. New Look Stores.

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Q&A with Angel Maldonado, CEO, Empathy.co

Retail Focus

Retail Focus recently caught up with Angel Maldonado, CEO of search and discovery platform Empathy.co to discuss the company’s record growth, recent consumer research and discuss retail trends following the Covid-19 pandemic. Angel Maldonado, CEO, Empathy.co. What inspired you to found Empathy.co and why?

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Starbucks’ Digital Strategy, Why it Outperforms

Indigo 9 Digital

Starbucks, the largest coffee company in the world, also has one of the best digital businesses in all of retail. Starbucks foresaw the transition to mobile ordering long before others in the industry and is reaping the benefits with its digital sales accounting for about a quarter of all sales. Do you like this content?

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Q&A with Angel Maldonado, CEO, Empathy.co

365 Retail

365 Retail recently caught up with Angel Maldonado, CEO of search and discovery platform Empathy.co to discuss the company’s record growth, recent consumer research and discuss retail trends following the Covid-19 pandemic. Angel Maldonado, CEO, Empathy.co. What inspired you to found Empathy.co and why?

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What is Barcode Technology, and How Does It Impact Retailers?

Star Miconics

Customers can present a barcode on their smartphone at a counter or kiosk for fast order fulfillment. In addition to increasing efficiency and order accuracy, these tools drive employee satisfaction, customer retention, and positive reviews. Stores like Walmart use QR codes to reduce checkout line bottlenecking.

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6 of the Best Ways to Retain Customers in Retail

Indigo 9 Digital

Think about all of the effort you put into acquiring your current customer base. Consumers buy things from people and retailers they trust. If you look at companies like Apple and Amazon they do a really good job of increasing sales from their existing customer base. Think about your favourite retailer.