Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants
Retail TouchPoints
FEBRUARY 21, 2024
The ease of online shopping also gives consumers the ability to comparison shop more quickly, showing them more options in less time. billion in 2023 — accounting for 8.5% Reducing the costs of online fulfillment and returns will be a key focus in doing so. of total retail sales.
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