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URBN to Deploy Common Payments Infrastructure Across Brands

Retail TouchPoints

URBN , parent company of Urban Outfitters , Anthropologie , Free People and FP Movement , will adopt Stripe as its primary payments infrastructure for both online and in-store sales, consolidating the majority of its North American payments volume onto the solution provider.

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Grubhub Deploys Cashierless Checkouts at Campus C-Store

Retail TouchPoints

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

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How Retailers Can Overcome the Password Fatigue and Tiny Screens that Plague Mobile Checkout

Retail TouchPoints

Retailers often think about the checkout process as if it’s an isolated obstacle separate from the rest of the shopper journey, particularly on mobile devices. Even so, retailers can benefit when they view checkout challenges in the context of shoppers’ full range of expectations.

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The Rise of Micro Markets in Airports

Retail TouchPoints

This, combined with workforce shortages, has caused airports to move more toward automation, with self-service check-in kiosks, baggage drops and mini stores. Consumers are also becoming more exposed to self-checkout options, and they are in turn becoming more normalized and natural.

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How Retailers can Combat the Rising Threat of Theft

Retail TouchPoints

As the tactics behind these crimes become increasingly sophisticated, and customer expectations for in-store experiences are higher than ever, retailers are finding it more difficult to protect their assets while maintaining great service. Employee Theft Alarmingly, internal theft accounted for nearly one-third of shrink in 2022 (NRF).

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Amazon Adds ‘Badge Pay’ to Just Walk Out Deployment in Georgia Hospital

Retail TouchPoints

The purchase amount is automatically deducted from the employee’s payroll account, a major benefit for doctors, nurses and other staff people who often don’t carry wallets or purses while they’re working. Employees can look up receipts and account balances in the hospital’s badge pay web portal or mobile app.

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How Edge Computing Enables the Retail Store of the Future

Retail TouchPoints

Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely. Innovations have slowed since then, but edge computing will usher in a new wave of personalization and self-service for modern shoppers.