article thumbnail

The Secret Behind Quick-Turn Merch: A Strong Partner

Retail TouchPoints

To take the obsession even further, it seems like everyone is wearing branded apparel promoting them. This branded apparel — or merch, as it’s more commonly called — sent consumers into a frenzy. How do these brands turn around these drops so quickly? Everywhere you look, someone is talking about these moments.

article thumbnail

Walmart Offers Free At-Home Pickups for Online Product Returns

Retail TouchPoints

Seeking to minimize customers’ return complexities, Walmart has partnered with FedEx for at-home pickup of unwanted gifts or ill-fitting apparel. Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app.

Returns 223
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Q4 Roundup: Amazon and Target’s Success Spotlights Fulfillment Prowess, Stores or no Stores

Retail TouchPoints

Amazon in particular invested more than $60 billion in shipping alone in 2020, helping it maintain blazing fast delivery times, but O’Shea believes its lack of a significant physical store footprint will cause it to lag behind the competition to some degree. Struggling Apparel Retailers See Hope Online.

article thumbnail

Six Things the Consumer of 2021 Really Wants

Retail TouchPoints

Consumers are currently more willing to pay for fast shipping and are more tolerant with slower delivery, given the prevalence of shipping delays throughout the pandemic and through the holidays. 57% of BOXpoll respondents opting for free shipping consider delivery in five days to be either ‘fast’ or ‘acceptable.’ on average.

Consumer 311
article thumbnail

Retail’s Future is Phygital

Retail TouchPoints

Customers can try on and test apparel under these simulated conditions (no sales inventory is available on-site), and then purchases are shipped directly to their homes. Meanwhile, in the Nike app, shoppers can access early product drops and solicit styling advice from experts.

article thumbnail

Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

article thumbnail

Why DTC Brands are Evolving from Disruptors into Omnichannel Players

Retail TouchPoints

Three companies in the space — intimates brand ThirdLove , Shopify aggregator Win Brands Group and apparel brand U.S. With our infrastructure, we were able to take the sourcing overseas with great partners that we’ve worked with for years and drop the cost of goods on that product by more than half.

Wholesale 228