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H&M’s New SoHo Location Features Secondhand Shop-in-Shop

Retail TouchPoints

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

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Brisbane luggage brand Globite returns home with new airport store

Inside Retail

Globite, the luggage company, has launched its first Queensland store at Brisbane Airport, marking its return to the home market. Located at the Domestic Terminal, near Gate 24, Globite offers school cases – carried by Australian children throughout most of the 20th Century – suitcases and other bags.

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Claire’s Sets up Shop in 20 Macy’s Stores

Retail TouchPoints

Claire’s has announced a new partnership with Macy’s to bring shop-in-shops to more than 20 Macy’s locations across the U.S. The shop-in-shops will feature a year-round selection of hair accessories, jewelry and cosmetics, as well as seasonal items. just in time for the holidays.

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‘Like a True New Yorker,’ Century 21 Plans 2023 Comeback in Original NYC Location   

Retail TouchPoints

Famed off-price luxury retailer Century 21 will return to its original flagship location in downtown NYC in spring 2023, after filing for bankruptcy in 2020 and shuttering all 13 of its stores. An “elevated” ecommerce presence will debut at the same time as the brick-and-mortar store.

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Foot Locker Debuts ‘Store of the Future’ in New Jersey

Retail TouchPoints

The retailer plans to use learnings from this store, located in the Willowbrook Mall in Wayne, N.J., for additional reinvented stores it will open in 2024 , including at the brand’s NYC flagship and locations in Paris, Melbourne and Delhi.

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The Looming Spike In Returns Abuse

Retail TouchPoints

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

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Foot Locker unveils new reinvented global store concept

Retail Focus

NYSE: FL), has unveiled its new retail concept that delivers an elevated shopping experience and unrivaled customer service. The global retailer introduced the reinvented retail format at its Willowbrook Mall location in Wayne, N.J., Foot Locker, Inc. and will incorporate learnings from this concept into new stores.