Inside Retail

MAY 28, 2024

We’ve had customers shopping while on vacation in another city, who continue to shop with that sales associate from afar after returning home. We continue to increase the use of our clienteling platform to connect our customers with our stylists, spur repeat purchases and help deliver a more personalised experience.

Boutique 257

Boutique Fashion Clienteling Marketing 257

Inside Retail

SEPTEMBER 26, 2022

This was complemented by the return of headliner events to Singapore, such as the Formula One Grand Prix, and a buzz of activities around the Marina Bay Waterfront Promenade. The Shoppes is able to capture the upswing in tourism recovery, while continuing to attract returning local visitors,” she added. Holding on to customers.

ATS 130

ATS Clienteling Shopping Boutique 130

Inside Retail

JULY 2, 2024

These experiences create trust, reduce returns and enhance customer lifetime value,” she said. I think the most important thing [to know] about our clientele is that the biggest luxury they crave is time. Another strong competitor in this field is the German-based e-commerce retailer Mytheresa.

Shopping 147

Shopping Fashion Clienteling Consumer 147

Inside Retail

NOVEMBER 25, 2021

I had also recently returned from many years working in the UK at luxury houses such as Armani and Prada. A buyer must curate a collection that he/she knows will sell well and resonate with the business’ clientele, so the best buyers have spent many years working in retail and understanding client profiles.

Fashion 130

Fashion Boutique Clienteling Planning 130

Retail Focus

SEPTEMBER 1, 2024

It’s is more than just making a simple purchase; it’s about providing an effortless, engaging experience that keeps customers returning to your business. For example, an online clothes retailer could use stored information to offer a customer clothing and accessories that are appropriate for their specific style and size.

Customer Retention 130

Customer Retention Payment Services Clienteling Shopping 130

Retail Focus

APRIL 7, 2021

As a one-stop-shop for sustainable luxury, the combined restoration repair and resale service will enable its Essex-based clientele to enjoy fashion more consciously by extending the life of their luxury handbags and shoes whilst boosting the region’s circular economy through its preowned resale service.

Fashion 130

Fashion Clienteling Department Stores Returns 130

A1 Retail

APRIL 21, 2023

As a seamless and fully circular service, it’s integrated offering of ‘Buy, Sell, Restore, Authenticate’ will enable its Yorkshire-based clientele to enjoy fashion more consciously by prolonging the life of their luxury handbags, shoes, luggage and leather clothing whilst boosting the region’s circular economy through its preowned resale service.

Clienteling 59

Clienteling Fashion Accessories Department Stores 59

Independent Retailer

MAY 5, 2022

While there is no doubting the dramatic push toward ecommerce during the pandemic, that is not to say brick-and-mortar has become anywhere close to obsolete as consumers navigate the return to their ‘new normal.’ The high-end boutique caters to its clientele, who views shopping as an event.

Boutique 52

Boutique Visual Merchandising Clienteling Promotions 52

365 Retail

MAY 30, 2024

This combination of commerce and culture elevates the shopping experience, enticing high-end clientele through the doors and compelling them to stay longer. A playful, abstract piece, reflecting the brand’s whimsical side, positioned in the accessories area. The artist’s reputation can impact your brand.

Clienteling 52

Clienteling Returns Customer Experience Employee Engagement 52

365 Retail

NOVEMBER 13, 2023

Another instance is back-to-school shopping when children return to the classroom after summer. Some examples of innovating in this space are: Warranty extensions Supplementary accessories Express delivery. Climatic conditions favouring specific products is another example – think ice cream in summer or parkas and umbrellas in winter.

Inventory Management 52

Inventory Management Management Planning Drop-Shipping 52

Inside Retail

JUNE 23, 2024

Upon my return, I visited Sham Shui Po, a garment district in Hong Kong to explore fabric options. My clientele is primarily equally divided between the US, Hong Kong, and Singapore markets. I complimented her and she shared that she owned nothing black. I was interested in fabric with a soft hand feel. What’s the brand’s vision?

Dead-Stock 246

Dead-Stock Fashion Clienteling Fulfillment 246

Retail Adventures

APRIL 1, 2021

Major retail companies outside the cannabis industry know that minor discrepancies — such as bad lighting, cumbersome layouts or poor signage — can not only lead to a bad consumer experience but can also reduce sales and even deter customers from returning. It’s also important to swap out displays weekly so returning customers see new items.

Clienteling 115

Clienteling Consumer Shopping Returns 115

Retail TouchPoints

FEBRUARY 18, 2021

When COVID-19 first hit, the bridal dress, accessories and wedding décor retailer needed to bring the expertise from its 23 stores to the virtual world. Ultimately, the customer must feel at ease within the space, or they will be reluctant to return. For example, BHLDN can support styling appointments and fittings in stores and online.

Beauty and Health 311

Beauty and Health Consumer Shopping Clienteling 311

Inside Retail

NOVEMBER 2, 2021

Delta Airlines’ June quarter FY21 profit of US$652 million, its first after five quarters of losses, signalled hope for recovery throughout the entire travel sector, including luggage and accessory brands. Coming at a lower price point, the new accessory line helped widen Rimowa’s customer accessibility.

Accessories 130

Accessories Fashion Clienteling Returns 130