Retail TouchPoints

NOVEMBER 4, 2020

Consumer preference for online shopping continues to rise, as more purchases are being made online than in stores with each passing year. In 2019 , the total market share of online U.S. retail sales surpassed general merchandise sales for the first time in history. And as a result of the coronavirus pandemic, this trend is only increasing. According to McKinsey , ecommerce sales in apparel, department stores and beauty products have increased by nearly 10%, on average, since the onset of the pan

Merchant Services 313

Merchant Services Payment Services Accounting Jewelry 313

I Vend

NOVEMBER 4, 2020

This is an important advisory for customers using the iOS version of iVend Mobile POS. We are pleased to announce that iVend Mobile POS Version 5.3 is now compatible with iOS 14. You can now upgrade your iOS devices to the versions mentioned below and update your iVend Mobile POS app from the App Store. Choose the Right mPOS System for Your Business.

Point of Sale 98

Point of Sale Marketing 98

Retail TouchPoints

NOVEMBER 4, 2020

Perhaps one of the hardest-hit retail categories during the pandemic has been beauty, a vertical that has relied on customers sampling products and hands-on interactions as part of the in-store experience. To make the most of opportunities as it prepared its stores for reopening, Sephora focused on elevating field communications with its 12,000 retail associates, providing them with vital tools and timely information that would keep employees up-to-date and engaged across its 530 stores in the U

Beauty and Health 294

Beauty and Health Fulfillment Management Employee Engagement 294

Cross Cap

NOVEMBER 4, 2020

The COVID-19 pandemic has resulted in all non-essential service organizations requiring their employees to operate on a WFH (work from home) basis. Large corporations had a challenge to swiftly transform as they have mostly operated with employees at their corporate locations. With an influx of remote workers, some corporations even had to set up morning and afternoon sessions, so their VPN could handle the excess load.

Marketing 52

Marketing Planning Management Location 52

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Retail TouchPoints

NOVEMBER 4, 2020

Nike announced that it will lay off approximately 700 workers at its world headquarters by Jan. 8, 2021, according to a filing the company made on Nov. 2. The layoffs, which began several weeks ago, represent a 200 job-loss increase from the original forecast made in the summer, when the company previously announced plans to lay off 500 employees. Nike did not provide additional information regarding the specific job titles being let go, but CEO John Donahoe previously described the layoffs as p

Consumer 273

Consumer Planning ATS 273

Retail Technology Review

NOVEMBER 4, 2020

You are sitting at your favorite coffee shop, sipping away your lip-smacking cuppa of beverage. Your thumb-twiddling and scrolling through hoodies and sweatshirts in Google.

Shopping 44

Shopping ATS 44

Retail TouchPoints

NOVEMBER 4, 2020

Walmart has reportedly ended its partnership with Bossa Nova Robotics , which had involved an effort to automate certain in-store tasks through the use of robots, according to The Wall Street Journal. People familiar with the matter said the retail giant found different solutions that worked just as well. The rise of store fulfillment and curbside pickup has led to more associates traveling through Walmart’s aisles, which generated new data on inventory problems, according to sources.

Fulfillment 201

Fulfillment Location Planning Store Operations 201