Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs. Unemployment is at 3.5%

Fulfillment 248

Fulfillment Shipping Supply Chain Management Consumer 248

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

Fulfillment 268

Fulfillment Drop-Shipping Supply Chain Management Grocer 268

Retail TouchPoints

SEPTEMBER 25, 2023

“While we’ve returned to some sense of normalcy, the VUCA [volatile, uncertain, complex and ambiguous] proposition has become a reality,” said Dr. Thomas Goldsby, Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee. We’re now battle-tested.” To provide a 99.5%

Returns 296

Returns Supply Chain Management Fulfillment Customer Experience 296

Retail TouchPoints

APRIL 28, 2022

There is no doubt that customers value convenience over sustainability, which is why same-day shipping remains a popular delivery option along with the increasing rate of returns in ecommerce. Sustainability is not only about the resilience of business but also of the planet.

Planning 244

Planning Drop-Shipping Supply Chain Management Returns 244

Inside Retail

MARCH 13, 2023

In the past, small retailers would take on stock, turning garages all over into mini fulfilment centres. It became more important to minimise the amount of time that a product would be in the supply chain. That’s why we’re moving beyond just-in-time versus just-in-case to a different model for supply chain management.

Supply Chain Management 147

Supply Chain Management Fulfillment Inventory Management Advertising 147

Retail TouchPoints

JULY 20, 2022

This, in turn, is driving warehouse and supply chain managers to seek out technologies that minimize costs and human touch points, while speeding up processes.”

Supply Chain Management 294

Supply Chain Management Customer Experience Shipping Management 294

365 Retail

JANUARY 17, 2024

Paul Taylor, chief operating officer at international fulfilment services provider fulfilmentcrowd, looks at how e-commerce retailers can effectively scale-up, so that demand doesn’t outpace supply. The most recent ONS Retail Sales data (Great Britain, January 2022) shows that the proportion of online sales in the UK stands at 25.3%.

Shipping 52

Shipping Inventory Management Fulfillment Supply Chain Management 52