Retail Gazette

MAY 9, 2025

Sainsburys has launched a trial allowing customers to pay directly on its handheld SmartShop devices, removing the need to visit a traditional checkout as part of wider efforts to streamline the shopping experience. As with existing SmartShop use, staff will continue to carry out random basket checks to manage shrinkage.

Shrinkage

Frank Mayer

JANUARY 14, 2022

As the new year dawns, 2022 CX strategies across industries will continue to center on convenience and consumer satisfaction by nurturing omnichannel plans and implementing the latest technology. What does this mean for 2022? It’s clear we’re starting 2022 with a labor shortage. Autonomous Checkout.

Customer Experience

Independent Retailer

JULY 29, 2022

The versatile solution increases inventory traceability to the item-level, and as a result, facilitates smart mirrors in fitting rooms, checkout-less shopping, social media integration, and indoor mapping through smartphones. The adoption of RFID technology also allows retailers to reduce the friction at checkout points.

Customer Experience

Nvidia

JANUARY 13, 2022

AiFi, AWM and Trigo’s autonomous shopping platforms, each shown at NRF, provide a seamless store checkout process. NVIDIA partners Everseen and Graymatics provide asset protection applications at the point of sale to reduce shrinkage and provide customers a faster self-checkout experience. Retail Goes AI .

Shrinkage

Mass Relators

OCTOBER 25, 2023

According to the National Retail Federation (NRF), retailers lost $112 billion due to shrink in 2022, up from nearly $94 billion in 2021. Those preferring pay/checkout anywhere in-store almost doubled from 15% to 26%, mobile payments jumped from 33% to 50% and “just walk-out” to avoid a long checkout line doubled from 14% to 30%.

Checkout

Retail TouchPoints

JUNE 15, 2022

Self-Checkout/Roaming Checkout. Versions of self-checkout are already in play for grocery, big box and a variety of other stores, mostly to reduce wait times at registers. Roaming checkout enables employees to take payments from shoppers from anywhere inside the store. Social Shopping (Livestream).

Payment Services