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The ease of online shopping also gives consumers the ability to comparisonshop more quickly, showing them more options in less time. In total, retail technology company Narvar estimates that about 40% of retailers are charging return fees this year, and that figure is up from 31% in 2022. based retailers either.
According to the National Retail Federation (NRF), retailers lost $112 billion due to shrink in 2022, up from nearly $94 billion in 2021. This year, the ease of making returns has moved ahead as a leading reason shoppers choose to shop in stores, outpacing comparisonshopping.
Complex checkout process. Comparisonshopping. The Impact of Shopping Cart Abandonment on Retailers Online retailers lose billions and potential customers for shopping cart abandonment annually. The abandonment of shopping carts also affects inventory management. in 2022 compared with 16.6%
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