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How Retailers can Combat the Rising Threat of Theft

Retail TouchPoints

According to the National Retail Security Survey released by the National Retail Federation (NRF), vanishing inventory contributed to $112 billion in losses last year alone — up significantly from $93.9 billion in 2021. While they solve one issue, they create a few more when it comes to theft.

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Convenience Increasingly Trumping Cost on Online Shoppers’ Priority List

Retail TouchPoints

Prioritizing convenience was, of course, amplified by COVID-19, with services like contactless pickup and fast delivery taking on a new meaning synonymous with safety last year. New payment options like Buy Now, Pay Later are enhancing accessibility and easing the purchase decision process for consumers. Source: Linnworks.

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Is unified commerce the new holy grail?

Inside Retail

Unified commerce is the new holy grail for retailers, promising previously unheard-of levels of customer insights and control over all elements of sales and inventory management. it operates in silos and unconnected platforms. Unified commerce enables the customer to purchase an item in-store and have it shipped home.

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Customer Service Representative Job Description: Templates for Hiring at Your Business

Small Biz Trends

The customer service representative emerges as a pivotal figure, often embodying the company’s image. This article details the specifics of crafting a precise and comprehensive customer service representative job description tailored for a small business environment. Processing payments and refunds.

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#RSP22: Everything You Need to Know About Holiday 2022

Retail TouchPoints

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. 26-30, you’re automatically registered to listen to the entire series.

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Cost Increases Causing Lunchflation

Small Biz Trends

The recent ‘lunchflation’ trend has been confirmed to be real by new research undertaken by payment provider Square. The running costs for restaurants and eateries have risen due to a variety of reasons, such as supply chains issues and shipping restrictions around the world. in March 2021 to $10.32 on average.

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The Ultimate Prime Day Seller’s Guide

Independent Retailer

billion worth of products were sold globally during the two-day event in 2021, a staggering 1,144 percent increase on its inception in 2015. To win the battle for survival in 2022, sellers must utilize inventory management methods far in advance of the event to know when and how much to order, so their stock is not depleted for the big day.